Sonesta Simply Suites Pittsburgh Airport

Staff here is friendly but sparse. Conveniently located and easy to access. Great stay for the price point but does leave quite a bit to be desired.

Clean, shuttle worked. Stayed three nights in a group of 6 rooms. Staff helpful especially Morgan. Renovation of the lobby occurred while there but no problems. Sold cheap stay with amenities in walking distance or delivery.

Great staff helped us out a lot and we’re very kind/attentive, as well as very clean room stocked with everything needed for vacation. The parking was nice as well as the gym and laundry room. Renovations were being done as well which really shows they care about the property! Would 1000% stay again.

The room was very clean and a nice place to stay BUT we booked this place as they advertised having a gym but when we arrived the gym was closed for maintenance and repairs. SO strike one. Strike two was I had a baby with me and the elevator was out so we had to climb stairs with baby in hand so that was an issue along with the stairways reeking of marijuana. Strike Three was I heard other guests complain to staff about their room smelling like cigarette smoke and staff said that's fine since they knew it did and wouldn't charge them the smoking cleaning fee which surprised me they knew about it. Cleaning staff did not engage when I said good morning or thank you since they were too busy being on their phone. Overall a disappointment for how nice our room was but I guess they are working on it still. I hope they can get it right as the remodeled rooms looked great... but still working out the minor details.

The hallways and main entrance resembled an active construction zone, with drywall dust present in the corridors and ladders and construction materials stored in the stairwells. There was no elevator access available during my stay. As a result, I was required to carry my belongings up and down three flights of stairs. When given the keys, the receptionist couldn't even tell us what end of the building our room was on, so it was a toss up which stair well to use at first. While I understand that renovations and maintenance projects are sometimes necessary, I believe guests should be notified in advance of major construction activity and accessibility limitations. I was disappointed that the condition of the property and room did not reflect the level of quality I expected prior to my booking and arrival.

I would never go to this property or any other affiliates . This property was under construction . Dust, paint smells , no signs anywhere. Got to the front desk, no one there . Replace looked abandoned & other guests trying to check in. Waited an hour and a half for a shuttle that never came after calling 5x

Other than the property being renovated room was excellent!

I wasn’t notified about these closures, if I had have been I wouldn’t have stayed there as those 2 things and very important to me.

Not the best stay. All amenities were not available and also the room was ok not the cleanest. Pretty old and the ac is too cold

I loved this hotel. It was clean and spacious. It is in a good location, close to several restaurants, a Target right up the block, and easy access to highway. The kitchenette is great to have. The front desk staff were all very helpful and pleasant.

Nice clean place to stay. Very good location

Nice property

Very dated. Plumbing issues (sink and dishwasher backing up), mold, terrible smells, furniture stains, wall stains, broken appliances (list goes on). Under renovation. Staff were helpful and hotel transfers were great. Hotel overpriced. Would not recommend.

Cozy place, great basic kitchen to make a meal, heat up food and lots of food places in the area. All of the elevators in the property were out of order for the duration of my stay

I did have a room key to get in and out of my room had to get the front desk to keep opening my room door every time I left the room and no remote control for the television

I will be back.

Elevator noise all night. Weird smell.

The after calling her manager she put us in a room on the first floor, which also smelled like some has been smoking there minutes before. The room looked ready but it was as if nobody had cleaned after a while. All the surfaces were dusty and the toilet had ring of grime. The cherry on top was the next morning when at 5:30 am they kept closing the cleaning room door across the hall. It felt like they had no respect for their guests. I would not recommend this place.

Front desk staff (dayshift) were friendly. Rooms were disappointing, outdated and musty smell. Kitchen area and appliances needed attention. coffee maker was unusable from built up grinds and dust. Parking was sufficient and closeness to Pittsburgh airport were only positives.