Portland Harbor Hotel

The stay itself was quite nice, and the room was mostly cleaned, except there was an errant pill from a previous guest in the sofa. The location was very convenient, but for how much we spent... to have an additional $45 daily valet parking (in a parking lot where I can literally see my car 50 feet away), needing to get and wheel my own luggage cart, poor/generic recommendations from staff, and a mandatory $35 "use it or lose it" amenity fee that I can only use on extremely overpriced food or bad snacks -- it doesn't feel great.

The things that knocked off a star from the rating are as follows: they don’t have bellhop service. When you arrive at the hotel, they lend you a luggage cart and then you’re on your own. Same thing for checking out. For an upscale five star hotel, that just seems very strange to me. In our room, the shower door leaked so we had a wet floor and had to ask for extra bath mats. The television (Dish) didn’t work. I never called to get it fixed because we don’t watch a lot of TV, but we were planning to watch a little Wimbledon and World Cup. Overall, we really enjoyed it, the restaurant food was amazing. The service there was great. There is the thing about that weird $35 fee, but we’ve spent more than that anyway. The lack of bell hop service to the room is the most glaring deficiency.

Great location. Wonderful service & the terrace is really lovely.

Beautiful property and room. Bar and restaurant had great food and drinks. All of the staff were very friendly and attentive. Loved the valet parking and ability to charge my EV car. Will come again!

food is good, room is ok, hotel location is good.

Great stay in the middle of everything! Easy to walk to restaurants and shopping as well as the piers!

Great property, close to restaurants and shops! Very helpful staff. I was in a room near the elevator so a bit loud but I did book the day of so to be expected. Would definitely recommend and will be staying again!!

Great room. Excellent location nice courtyard for food and drinks with firepit

The 35 facility fee is a joke. Not much to use for 35. If you have breakfast or drinks then the fee is waved. Air conditioning wasn't working. Never got below 74 degrees F in room tho AC ran the whole time.

Cute rooms in a great location, very walkable to the water or Restaurants or shopping. Quiet overall but a little loud late night in the weekends

Iron broken. Construction outside.

I was told as an Expedia VIP, there would be a bottle of wine waiting for me in my room. There was none. The bed made a loud creaking noise every time I moved. Outlets next to the bed were very loose. While the location was great; not worth the money

Staff was very accommodating to checking in, valet, storing luggage. Breakfast was delicious!

Rooms were worn out. Old furniture, tv, carpeting, ect. The tv only had 5 channels! No desk in the room for work. Staff told me that they would email me a receipt and had to call back and get it. I would not stay here again

Loved our stay and plan to stay again next time we visit. The room (suite garden view) was spacious, bright, very comfortable. We loved the snack/coffee bar on each floor, for grabbing and going and little treats at night to come back to, a very nice touch. Location is 10/10 and so walkable, overall a wonderful stay. Only hiccup I would say is the hefty daily amenity fee plus we were paying valet (about 45/day) which adds up! Otherwise a great value overall.

Only stayed one night or we would have requested another room.

Staff is very friendly and helpful. Location is perfect.

Very nice hotel in a great location, except for the loud bars nearby on Saturday night. A room facing the courtyard would be quieter if your stay is on the weekend. Staff is very accommodating but sometimes very busy.

Great friendly place and the location was perfect! So walkable to many shops, restaurants and sites.

We did not enjoy the breakfast, the hash was very greasy although it was lovely sitting in the garden. The room was very clean and the staff were nice but we paid less for a better hotel in the centre of Boston so just not value for money.