West End Collection at 146 Pine

We stayed in the facility on Neal Street. It was absolutely beautiful! We appreciated the amenities and what was offered. The innkeeper/chef and wait staff were extremely friendly and attentive. The breakfast was delicious! I appreciated that the inn was in a quiet neighborhood, but was close to downtown Portland as well. I wish there was a TV in the room. I do like to watch TV before going to sleep. I know not everyone would agree with that. I was able to survive without it. Ha ha!

Overall amazing experience! The breakfast each morning was delicious, the staff very friendly and kind, lots of delicious snacks available 24/7, comfortable and clean space, and great location. We loved how it felt very neighborhoodly and it was a short walk to the Old Port area. Not in the center of the hussle and bussle which was very nice! Would definitely recommend!

The building is beautiful and very clean. Unfortunately, the person who was staying in the room above mine, was up until 130. While the person wasn't noisy per se, the creaking of the flooring and hearing the footsteps whenever the person walked through the room, kept me up way beyond bed time. Ear plugs didn't help much.

Great location, great bed, breakfast delicious and host very kind Just part of the historic architecture but Room was a bit tight with vaulted ceilings & up 2 flights of stairs with luggage.

Very pretty room, great breakfast and super friendly staff. I like the living room space with games and the pantry Nothing

Safe neighborhood and walking distance to Old Port. Breakfast was served in another inn across from ours, a short walking distance. The weather was fine so it was convenient to walk over to the beautiful Neal street location. The chef was so kind and welcoming, taking our orders personally and preparing & presenting them beautifully. Our bed was terribly soft, almost like a waterbed which was very uncomfortable. Also the Grand King Suite room #5 was all the way up. We had to climb two sets of staircases divided by a heavy door which made it impossible to carry even small things to our room such as two cups of water with both hands, let alone our luggage. We didn’t get one of the three parking spaces available for guests on Neal Street location, so we did street parking and got a fine. It was only $20 and we were warned about it by West End Inn but it is not a good feeling when you find a parking ticket on your windshield first thing on your way to breakfast.

It’s a clean, beautiful space in a cute neighborhood. Good restaurants in walking distance. Breakfast was made to order and quite tasty. Staff were friendly and helpful.

Excellent location and facilities. Staff were kind and attentive throughout, breakfast was great every morning, and the neighborhood is beautiful. A gem

The property is beautiful - the decor, the floor coverings, the wall hangings were all really gorgeous. Breakfast was a really nice surprise. There was an actual menu to order from and the meals were wonderfully prepared and beautiful looking. There was some confusion about which of the two buildings we were staying in and very poor communication about where we were actually supposed to be. The room itself was pretty small and had no source of heat or at least none that we could figure out. There weren’t any extra blankets. We didn’t receive any information when we arrived, so that was lacking.

Great location to the port area. Everything was great!

Loved it and looking forward to coming back

The location was perfect, we could easily walk to many of the places we wanted to go. Milan and other staff were so kind and accommodating and the breakfast each morning was excellent.

Loved the location!

Great location in west end close to western promenade. Lovely houses in the area. Parking was easy, the 2 spaces on the drive were full but we just parked on the road outside, 2h limit during the day but we had no issues. Breakfast delicious! Fatherly made eggs and sausage in various ways. We had room 6 third floor very quiet. Great shower! Tea and coffee facilities downstairs and microwave, and snacks anytime. My partner struggled with the pillow it was a bit high. It was ok for me.

The house and our room were beautiful. So much attention to all the little details. The breakfast was delicious and the manager and staff were excellent I loved everything about it

The bed was as hard as a rock and lumpy. My niece slept on the floor because it was at least not lumpy.

We had a lovely stay at this little Inn located in a beautiful area of Portland. The service has been amazing. Our private bathroom had not been 'en suite' but across the hallway. Nothing that bothered us, but should be considered when booking.

Wonderful staff and scrumptious breakfast

It is a gem of a property, and the staff go out of their way to be accommodating, friendly and helpful.

My husband and I are in our 70s and in very good health, but climbing over 40 steps to our room several times a day/evening bordered on bring a little much.