SureStay Hotel by Best Western Portland City Center

They took our reservation a few days in advance even though the entire hotel was closing and never bothered to tell us.

Although it was clean it was very dingy and old. Did not feel like a good neighbourhood The receptionist told us that the hotel was closing permanently the day after we check out.

Friendly staff, good location & value. Room was clean I think. It was just the smell of piss for the first night maybe the last guest pissed on the floor or had a dog

It was a place to stay. The staff were good. There was parking . It had free breakfast. The internet connection was not so good. It kept connecting and disconnecting.

The bed The room stunk they advertised a restaurant underneath, and it wasn’t open.

Staff was great Although the room was a non smoking room I could smell cigarette smoke all night. Likely third hand in the rug as it was pretty old.

Great location and really nice staff

Location and affordable. Parking is not tight

It was very clean. The room was very nice. Had everything that you could need for your one night stand or a multiple day the bathroom was great very clean. The parking lot was small. The walls are a bit thin did hear our neighbor but that’s OK. It wasn’t anything bad and the hot water was a good temp, but I’m a type of person that I like to take a really nice hot shower in the morning and it wasn’t hot enough.

It was ok for one night travelling through. The breakfast was quite limited and there wasn’t even a separate room, just 4 chairs next to the reception.

Noisy and no rules for guests on noise levels. You could hear anyone walking in the halls and in other rooms.

The additional parking, the availability of extra coffee, and the comfort of the bed. The ice machine was behind the counter.

Clean and quiet Had small problem with maintenance of room.

Room maybe need to renovate as well, quite old, but decend and clean.

The location, it is a quick few minutes from OHSU children's hospital and we usually have several appointments with time between so it's helpful to have somewhere to go out of the rain and my granddaughter can take a nap, making the day much more bearable for her. The breakfast was good, it just needs some kind of protein, perhaps boiled eggs or something? The room with one queen and one double works well as one is pushed up against the wall and prevents toddlers from falling out of bed. This is a big deal for a child who has had her skull removed and put back together. The bathtub is in need of repair/replacement, I wouldn't let my granddaughter take a bath, we showered instead. It may not have bothered some, I just am picky about soaking my body in other's germs and the sealing layer was cracked and worn off by the faucet. Only other thing is the noise of the city. It is worth being so close to the hospital to tolerate sirens all night.

Location .We book this place just for a night as the next day we are driving to the seaside. Breakfast is just coffee and packet bread

Staff Lack of elevators

The location, the staff were super kind Just one day the smell

I was skeptical booking online, but this place was nice, the staff were wonderful and the breakfast was was a surprise, continental style, but good! Great location. Zero complaints.

It was clean & decent price. Nice to have blackout curtains! Liked the taller toilet. Wish more hotels had them. Not much room to get thru to the bed. A larger person would be a real issue. Also, privacy door lock was a challenge to get unlocked. Thought we were going to remain locked in. 7 am for breakfast seemed like should be by 6.