Extended Stay America Suites - Providence

Shady crowd. Unfriendly and unprofessional staff

My Stay was decent. No complaints.

Pet friendly 👍

The smell in the hallways could use some help & the noise on some floors could be a lil quieter but other than that it was great

Location was ideal for traveling, but location was not the best for staying. Rooms all had some issue, bedding wasn’t done right, foreign hairs everywhere in the bathroom and bedding. Sofa was worn immeasurable, food left in sink and crowds gathered at entrances were not welcoming. Would we stay here again would be met with a definite no.

Kool

Very quiet at night. Dirty, holes in furniture, stains on mattress. Staff pleasant but no help.

I paid almost $500 for two nights the first room they gave me I walked in and it was filthy dirty chair and sofa was ripped like I mean super ripped there was no phone to be able to call the front desk there was no iron as they said will be. The stuff was nice changed my room but was so so noisy hard to sleep the window was watching the highway and it was impossible to rest. I am not complaining about the stuff cause they were really nice but who ever is running this hotel if they want to charge expensive they need to renovate and actually put good windows to cancel as much noice is possible cause the highway

Maybe give it some well needed TLC and an area rug in the room perhaps to bring some much needed comfort and charm. All in all it was ok for a one night stay and affordable.

This was the dirtiest hotel I have every seen. Also, the halls smelled terrible and we coule also smell cigarette smoke.

Recommend this place, second time I stay there.

Our room was advertised as a non-smoking room, but when we arrived, the A/C was on full-tilt at 60 degrees, in part we assumed to try to mitigate the reek of what smelled like a decade of chain smoking that had gone on in the room. The odor of stale cigarette smoke was so bad, we could not stay the night. Did not like the skeevy chair in the room either. While the staff were very friendly and tried to be helpful, I would not recommend the place.

Everything is horrible.

Staff wanted to work at a better location. location was full of crime and fiends

This was the worst hotel I ever witnessed. Imagine we left to another hotel 5 minutes after arriving. Didn't ask for my money back, just wanted out of there asap. Dirty, dingy, suspect looking hotel guests. Looks like a crackhead hotel.

The front staff attendant was friendly and check in was easy. Upon entering the room, the first thing we noticed was a tattered chair with what appeared to be blood stains on it. The floor was filthy. It had clearly not been vacuumed/swept after last guests checked out. We decided not to stay there. My husband spoke with the same front desk attendant and she was apologetic and said she would give us a full refund.

easy to get too very dirty, burns and stain on sheets .says grab and go breakfast which was a few bags of cereal with most all over the floor , unswept halls and elevators stick floor in room . people hanging around front doorway all night

The room smelled of smoked cigarettes immediately after walking in, the window was open with no screen, small pieces of tobacco on the bed, flies in the room, vandalized furniture, and general occupancy.