Comfort Suites Conference Center Rapid City

The stuff is very rude!

Nice size room, easy parking,

My experience with the hotel was excellent and I will remember to stay here when i am in Rapid City

Staff was great and the Breakfast was good even as fast as guests were coming through!

Friendly staff Hotel was poorly maintained, not clean, hotel door didn’t lock, drain issues

The breakfast was nothing unexpected except that it was kept clean and well stocked. Not fancy but quite nice. The pool was closed.

The location is perfect, room is very clean, spacious,bed is comfortable, staff is very friendly, nice , the breakfast just okay parking is wonderful

Exceptionally clean, very friendly staff. Everything was excellent! Comfort Inn is our new Go To!! Breakfast is complimentary but meh. Food was cold, minimal selections.

Location

Clean

The pool is too chlorinated

Good staff, clean rooms. I booked a handicapped room with wheelchair accessible, called to confirm room twice, last said I was 6 hours away confirming room. I arrived and they said they gave the only room for wheelchair accessible to someone else and they are staying for multiple days. I did not get my room fir the four day stay, had to wash with a wash cloth entire stay. Bathroom was not big enough to have my wheelchair in it and shut door, had to leave door open for everything done in there, award when others in room. They did compensate my for my troubles.

Everything was good

We arrived and there was no one at the front desk for about five minutes. Then I and another family realized we had to push/ring the bell. There was then no one at the counter even we checked out the next morning. Beds comfortable. Son got a cut on his foot from the rough pool floor.

Entire Hotel is dirty. Staff is not interested in customer service. Breakfast ends at 0930. If you show up at 0910 they will be running out of food and if you ask for something they will let you know you should have been there earlier because they are closing in 20 minutes. Overall poor experience especially for the price.

Easy access to main highways and close enough to everything. Also great breakfast. Didn't have hot water in the shower any of the 4 nights we were there. One night got close to hot but didnt quite make it. Also the pool was shut down the first night but they had it going again the next night.

Clean room. Nice staff

Great location, plenty of space for the five of us, two elevators, comfortable beds, friendly staff, great breakfast. The area below the bathroom counter needed to be cleaned. The sink stopper needed to be fixed. The pool area burned your eyes by just being there without getting in the water.

GOOD LOCATION

Clean Great breakfast