Hampton Inn & Suites Rapid City Rushmore

Dirty property Torn comforter Bathroom sliding doors don’t shut properly

Clean rooms, great staff.

Everything was great

Clean rooms, excellent staff, property well maintained

Bed very comfortable. Everything bright and clean. Thank you!

First the pros. Clean room. Friendly staff. Very safe location in close proximity to nice restaurants, Wal mart & Sam’s. Now the cons. The shower soap was empty. The hallway reeked of elevator oil everyday. Finally, one day they didn’t even provide breakfast at all…they told guest to move to the TRU hotel that is attached…with a very limited breakfast & an undersized eating area. Unsure what happened here. Maybe the breakfast staff didn’t show up?? The only time i had ever stayed at a Hampton Inn with this ever happening. Thus, the reason this site doesn’t receive the 5 star rating that i have given other Hampton Inns. Overall a good stay. Would i stay here again? Of course.

I got a call from the front desk at 11 pm saying that another room complained about the noise from our room. Problem is we were all already in bed and they woke me up. The situation was not handled well by hotel staff. Our family didn’t feel comfortable even walking in our room at night after that for fear of being too loud.

Our night at the Hampton was great! The kids especially enjoyed the water slide:)

Newer and cleaner! Bed was hard.

The wait staff at breakfast was outstanding. They were all responsive to our desires.

of most Hampton Inn's that I stay at. The staff, were good, the food was good ( lots of choices). hotel was clean. I had no problems at all.

The parking lot was very nice and everything was good!

Just fine.

Great stay!

Parking was fine! Room was clean, however it was not consistent In housekeeping. Breakfast was not the best because they only had sausage no bacon any day-we were there for a week. Everyone on staff was friendly & nice, especially Karissa!!

This property was conveniently located in Rapid City, both to roads/highways to get to surrounding destinations such as National & State Parks and to shopping for supplies to keep in our room like snacks and beverages. The breakfasts were also good and included options for most people with everything from eggs to waffles to oatmeal. The staff were friendly and helpful. Appreciated that breakfast hours were early enough to grab something and still have an early start.

Staff

Excellent hotel. Excellent amenities and the staff was great. My only problem was the handicap accessible room was the farthest from the elevator. It was a really long walk for my wife who uses a Walker. Other than that it was terrific.

Nice room

The hotel staff was amazing and so friendly and helpful. The market came in handy when my bf got sick at night and they actually had DayQuil and NyQuil. Pool was great and the room was so clean and spacious. Will 100% stay there again!