Extended Stay America Suites Richmond W Broad St Glenside S

Very good stay

Nothing it was filthy It was filthy. There was a distinct smell of cigarettes despite being advertised as non smoking, the smoke detector was gone and it looked like there might of been a mouse nest forming in the ceiling, stains on all the countertops, filthy ac unit, and there was dust and debris everywhere

Couldn't stay after I booked and charged me twice

Exceptional

Everything was good

Another peaceful stay at the extended stay hotel. Staff was professional and kind as always and of course I enjoyed the peaceful clean room I was in. Really enjoyed the ac during the extreme heat we had these past few days. Will be returning again.

I didn't like anything. I didn't stay. The room was dirty, the outside had a lot of garbage, and the environment didn't look safe. A lot of people were gathered outside the rooms. I wish I could've gotten my money back because I didn't stay. I left when I saw the conditions. I didn't like anything about the room, but the customer service was good. However, I didn't stay and had to book another room somewhere else.

I didn't like anything about the room, but the customer service was good. However, I didn't stay and had to book another room somewhere else.

Pleasant

There was food stuck to the counters. No coffee maker. No decaf in the lobby. There was trash outside everywhere

Convenient There was food stuck to the counters. No coffee maker. No decaf in the lobby. There was trash outside everywhere

Great all the way around!

Clean room

Exceptional

As always, another beautiful stay at the Extended stay hotel. Very peaceful and the rooms cleaned to perfection. Once again, I was met by the staff with greetings and beautiful smiles, very friendly and very helpful. Will be returning very soon.

Poor

Location was good My room had a smell. For the price I paid, it should have been less.

My room had a smell. For the price I paid, it should have been less.

As always, had a wonderful time at my favorite hotel and seeing my favorite staff. Something new here, one of the things I love doing is opening my window and listening to the beautiful rain outside. My stay was very peaceful and ofcourse very safe. Will be back again 😊

bathroom faucet don’t work Kitchen very old Pillows blankets are smell cigarettes Foor carpet wasn’t clean $200 hotel like stay in the cheap motel Pictures show different than reality