Hampton Inn & Suites Richmond Short Pump

Superb

Exceptional

Exceptional

You have to pay $10 for parking - per vehicle. There is no AC on the floors/elevators. There is AC in the room. The breakfast leaves much to be desired, but it is free.

Superb

We enjoyed the pool and the facilities were accommodating to my mom's needs I had to change rooms due to technical issues

The hotel was wonderful. The room was very clean very bright and very comfortable. The staff was amazing. We arrived late at night and the person working guest services was very friendly and welcoming. The amenities at this hotel are wonderful. They have a very nice fitness center as well. For me the only negative about this property was the $10 per night charge to park. There is no fence around the parking lot. There’s no parking attendant or security guard. But to park on the property, it’s $10 a night. I’ve stayed in a number of hotels in the inner city of a number of cities and they use parking garages and gated parking lot. Those I can understand paying for this one not so sure why they would charge to park. Overall fantastic hotel.

Hreat

Exceptional

Very convenient location!!

Found out the day after we checked in that one had to request our room to be cleaned. Guests need to be told this up front. Also the fee for parking was a surprise.

Rooms were clean and the concierge was attentive and welcoming.

That it nice and clean and the staff was very friendly and sweet. I don’t have any negative to say

The staff was great breakfast was very good the lady preparing breakfast was kind and very helpful she did a excellent job

Exceptional

Good

Location Paying gor parking-no guard in the lot, no value attached. Breakfast worker was surly. I was told no more waffle mix at 0815 Saturday morning. Not impressed.

Exceptional

Everything about our room was perfect. The location couldn't have been better. Close to restaurants and stores so you don't have to do too much driving if you're just looking to have a relaxing stay.

Exceptional