Hyatt House Richmond / Short Pump

Bed bugs. Had room changed immediately and prayed it was just that room.

Was nice and breakfast was very good

EVERYTHING AND EVERY STAFF MEMBER that I came across was excellent! This is the hotel experience that I LOVE! Parking was not the best. Still no complaints. We did not have to walk too far at any moment. Everything else being top tier makes me feel the need to chance the parking.

Next door to the mall

Algunas atenciones son bajas

Hot water is missing at the room, house keeping not everyday, front desk not polite

Kitchenette with full refrigerator was nice.

my husband and I were staying here when we come to short pump we just wish you had a pool and a hot tub. Otherwise keep doing what you do best.

Our room was clean and everyone was very friendly. The breakfast was well-stocked and delicious!

Location and shopping and dining right at your footsteps! Bed and pillow was amazing! The common areas was somewhat warmer than I expected.

Superb

Very good

Large room with comfortable bed. Breakfast is convenient and good. Hotel staff fantastic!

Very enjoyable stay.alot of things to do near the hotel.

Great location!!! Easy to get to, near shopping and restaurants!

Very friendly and helpful

Clean room, nice breakfast, close to shopping

I stayed here for one night before an exam. The staff was nice and welcoming. The room was very spacious and clean. My one issue was that the air vent in the room was incredibly noisy, but the night desk attendant kindly offered me some ear plugs! I would definitely stay here again if needed.

One night stay but it was great. A lot of restaurants and amenities in the area.

clean rooms good breakfast staff helpful