Extended Stay America Suites Detroit Metropolitan Airport

Check-in was slow, as the desk clerk was not present when I arrived. He was very pleasant when he did return. The property apparently sustained some water damage recently and was undergoing repairs, so the floorboards and some wall panels had been removed on the third floor, which was a bit disconcerting. That said, the room was clean.and the bed was comfortable. Breakfast wasn't much to speak of, a tray of muffins with a one-to-a-customer sign.

Bad service, no Wi-Fi, horrible. I will never come back again.”

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Clean room

Annoying Wi-Fi, minimal breakfast, building in need of some work

We stayed here for the hot days we had in Michigan it was a last minute stay needed something that was pet friendly the room ac worked wonderful the staff were very friendly anything I need they were attentive, only issue was our room smelled like smoke really bad as soon as you walked in I didn’t like that we asked for air freshener and I brought a plug in from my house, other then that the stay was fine and our dogs liked it.

Honestly, it was not a terrible experience but the room was not clean. It's located in a convenient area and fairly quiet considering it is so close to the airport. Check in was simple and easy, and the front desk guy was nice. Cleanliness was very questionable. The bed had hair on it, the stove top was dirty and above the stove was dirty, cabinets had random items in there from previous people, microwave was dirty, the floor was not vacuumed with stains on the floor, stains on the curtains, I found the smoke detector behind the dresser, and many more things. I believe these things are simple things that can be fixed by housekeeping if they just take the time to throughly clean the room and not just skim through it. I only stayed here for about 10 hours but would I stay here again....personally, no, but if someone just needed somewhere to lay their head for the night and not pay a ton of money, I would say yes.

It was very nasty bathroom was nasty no toilet paper not clean

Exceptional

Room was nice

Very little Didn’t feel safe and was dirty. It appeared be being used for prostitution

Disappointing

The front desk person, Roger, was very nice. That’s about it!! Elevator didn’t work in the morning. Where was the front desk staff??? Rang bell. NOBODY showed up!! Room was absolutely DISGUSTING! Third floor. Was that ketchup or blood on the fridge handle??? Sign showed 10 step process for cleaning the room. Last check was with management. Not only should the room cleaner be fired, but also the manager that checked the room. ALSO, none of the lights would turn off. Had to unplug them. Just terrible!!! DO NOT RECOMMEND based on the 2 rooms we rented.

Exceptional

Very good

Passable

Bad

Wasn’t able to stay due to no power so I couldn’t rate it accordingly

No

Close to the airport and bed was good Found cigarettes in my room and the bathroom was not great