Crossroads Inn - Downtown Sacramento

Love the staff Nothing

Nice place for the price.

Very poor

Superb

NOTHING THE OWNERS AND STAFF ARE VIOLENT AND WILL KEEP DEPOSITS ! THEY SCREAM AND YELL AT YOU AND KICK YOU OUT EVEN WITH A SERVICE DOG BECAUSE THEY HATE DOGS !! WE HAD TO CALL 911 BROKEN DOWN

This establishment has no pride in their own image. And have the nerve to ask for a cleaning deposit. I have welts on my body I believe are bites from bed bugs. I hope the photos show the lack of pride in hospitality and business ownership Crossroads Inn has.

That it was reasonably priced. No phone in the room. Thought we got free breakfast and we didn't. There were eople out late at night and early morning making quite a bit of noise and noone stopped them.

Very good

Location was convenient, check-in was easy, and Room was ready as we were retired from a long day of travel Walls are thin. People were up partying until all hours of the night and they were very loud which management did not put a stop to.

Exceptional

When I arrived to check in, the employee said I had to wait for 20 minutes to check in.The staff accused me of taking the bedspread. I told him that I didn't take it and he was very rude to me. I don't know if I will get my deposit back and I really need it. I didn't like anything about this place, there's noise all the time. Homeless people everywhere. The parking lot had a lot of trash in it. Very hard to park the car there and not a lot of spaces.

Bad

Bad

Didn’t re stock coffee, I stayed 2 days with my daughter. Room wasn’t worth the price I paid.

Pleasant

Peaceful Nothin

Very poor

Nothing It smelled like smoke, homeless people kept coming on the property, the room was dirty, whoever is in charge is not trying to give me a refund. (I paid for 2 nights and stayed for an hour) Room was also dirty.

The room looked pretty clean.

Place was awful. Asked for deposit of $30. They did not refund the amount after checkout. I had a bad feeling at check in cause the guy seemed shady so I took pictures before I left to have proof of how I left the room. Called their “Customer Service” line and they were not helpful. As soon as I asked to speak to billing they started speaking fast when providing the number. I asked them to slow down but she got an attitude and hung up. Horrible experience.