The Greens Hotel - Del Paso Blvd

No towels No closet No coffee Noisy other guests Front desk Staff was pleasant

They canceled my stay. I was unable to locate the hotel the night of my stay. I was unable to get ahold of the manager thru Expedia. I was unable to cancel thru Expedia. They stated it was too late. I booked my hotel at 9:30 pm. I lost $468. Booking thru Expedia. The whole ordeal was terrible. I got the cancelation package and was unable to use it. I was told I would have to pay for the first night but would get the next 3 nights refunded. I did not. I would like those 3 nights credited back. I still could night find the hotel the next day until the manager came out and flagged me down standing on the sidewalk.

Good but could of been better

I don’t know why this place has good reviews, it is absolutely disgusting. I’m not a clean freak but the smell is insane, stains and hair everywhere, and grime and build up all over the place. it was damn near a trap house. you can hear EVERYTHING and the doors don’t even close all the way. the pictures looked good, but i honestly should sue for false advertising lol. i booked this place for a quick, last minute one night stay. i didn’t look at the reviews because it looked fine enough and i was in a rush. BIG MISTAKE. this place is honestly a health hazard. it doesn’t matter if i last minute booked it if the room was available! it should’ve been clean! PLUS the front desk lady even called someone to confirm the room was ready and clean. please just spend an extra $30 and go somewhere else. i should’ve demanded a refund and went somewhere else but i was already exhausted from my day. (yes i am ashamed i stayed here). ALSO NOT SAFE FOR KIDS !!! I’ve never left a bad review anywhere except here. wish i took pictures to show you guys

Air conditioning not working. No washcloths, towels were stained, and I had a bug crawling on me while laying down. Don’t recommend.

It looks like a quiet place, but it's not a place you'd want to go because the pool is closed to guests.

Loved everything except for as a big woman the bathroom was tight to get into. As it's retro. My partner is 7 ft tall as well so the toilet was really low for him. Other than bathroom inconveniences we loved it there.

speechless

Great price and service.

Parking can be tricky at times

Disappointing

Very good

No screens on windows.No programmable keys(old style metal key).In room phone does not work,manager had to come to room to get tv remote to work with tv. No coffee provided as advertised. Tenants living on property, working on cars. Preschool age kids running in upstairs walkways and riding bikes in parking lot past 10 pm. Housekeeping throws soiled bedding out in parking lot on oil stains. I cancelled my future bookings and will never stay again!

Good

Close to the golf course and value for money. Best is gated property. Thin walls can hear neighbors. Door a bit difficult to close. Pretty old hotel. The area seems not safe but glad the property is gated. Our first night I didn’t sleep well cuz I can hear the room beside us with loud TV on. Then there was sort of a gunshot but not sure if it’s in the property or outside but I was so scared.

The pictures are a bit deceiving. We got there and there are kids playing in the parking lot, minimal parking and no deadbolts on the doors. It’s apparent that this is a property that people are seemingly living at. The office staff was nice, the room was clean, but the single handle being the only thing that kept the door closed was an issue. The place is gated, so that was nice.

Nice property. Secure property. Loses a star due to air conditioner not working properly. I would stay again.

Had no problem with having friends visit.

Nothing! The pictures on the site are not as accurate as actually being there. I knew the neighborhood was not the best, but I thought staying somewhere with gate access was going to be good. The lobby stayed locked while we were there. We walked in to check-in and the lobby felt like I was standing in someone’s living room who didn’t want me there. I don’t know if it was an employee who was sitting in the lobby, but she seemed mad and kept giving me and my family odd looks. We didn’t get much information at check-in, but I wasn’t worried too much since it was one night and we would be out for most of the day anyway. We returned around midnight, and the whole vibe and safety of the place had changed from day time. My husband is disabled and they had only one handicap spot that was taken, then someone had parked in the handicap ramp space. We were able to find a spot and went to our room, when my husband and I came back out there were people with dogs staying next to us who were outside arguing with the dogs. They continued to yell and the dogs barked the whole night, the room on the other side of us was also loud the whole night. There was animal poop on walking paths. Now, on to the room. I have worked in hotels before, including being a housekeeping supervisor. With that said, the bathroom was not cleaned. There were stains and red hair on the walls, the toilet seat was broken on one side, and would slide to the side when you sat down. The shower handle was hanging slightly off, and it looked like it hadn’t had a deep clean and the use of shower shoes would be needed. The room was a double but only had enough towels for 2 people, there was only one small trash can, and only 3 pillows per bed. There was a large burn on one of the covers. Our phone was not plugged in and when we plugged it in, it didn’t work. There was a lack of amenities, and nothing was provided to hang or store your clothes. There was trash under the beds, and the cable box to the tv was literally hanging from the back. The front door is a big security risk, it’s a door where you can open the top part while keeping the bottom part closed. The top part of our door was not secure, and if someone wanted to the would be able to get in from the bottom part of the top door. Also, you had to use your full body weight to close the door or it would pop back open. We did not feel safe, and the noise the whole night from tweakers and hookers kept us up. Without much sleep I decided we would leave early. The lobby was closed, and I had to call from my phone to ask about where to leave the key. When the person answered she sounded like she was still asleep and upset that I had called. Also, the wifi doesn’t require a password so it’s unsecured and slow because everyone around the area is using it. Lastly, our room was advertised as $80 for the night, but I was charged over $90. You should have lobby hours posted on your front door, at check-in you need to provide more information to guest. Your housekeeping needs to be re-trained and management should be checking every room to ensure they are clean and any maintenance issues are reported and fixed.

Very poor