Homewood Suites by Hilton San Antonio Northwest

The staff was great, but unfortunately, the room did not meet our expectations. The air conditioning was not working throughout our entire stay, which made the experience uncomfortable.

The room was clean. The staff were friendly and very informative, and the breakfast was delicious.

Carpet in the elevator was disgusting. 3 cars got broken into overnight, while parked in the front of the hotel. No one seemed to care. All Hilton’s have seemed to have given up on using blankets. We are forced to sleep under a strange mattress pad instead of a real blanket with a consistent texture. They provide a quilted material, barely the size of the mattress, and then a sewn on ruffled sheet, like a dust ruffle. It is terrible to sleep under. Especially when that seem is torn. It’s very strange that hiltons use this

Breakfast was good and convenient. Staff was friendly, kind and helpful.

Bed was comfortable and water pressure in the shower was amazing! Everything else was fine as expected.

Friendly staff

We enjoyed our stay. The room was clean and in good conditions the bathroom was clean but a little updated. The pool was great. We love the location and the amenities.

The suite we got fit our family of 7 with plenty of room and no fighting. Practically a full kitchen helped as well with all the snacking. Breakfast was plentiful and we even got a chance sit in on social hour Wednesday night.

Not safe ! Avoid this hotel if you do not want to wake up with your car windows all broken .

The pillows where horrible. They were old and didn’t have any support :(

Stay was decent. Room was spacious but bed was a little too hard for me. I did not have any issues until the last day when I noticed I had bed bug bites all over my body. Room did seem a little old and dirty. I would not be staying there again due to the bed bug issues that I encountered in that room.

My whole stay was amazing. The staff were excellent and very hospitality. The General manager was very compassionate and understanding. His night staff was very friendly and very attentive to our needs. I will definitely stay there again.

Great location and convenient

Super clean, comfort beds, great breakfast and location All was great

Both the bed and Breakfast was excellent. Bathroom was a problem. The toilet sat to low bad for the knees. The bathtub can be a hazzard because how high yo must step up in it.

Great place for a weekend trip in San Antonio. Close to everything we wanted to see. We will stay here again.

First time staying here. Great place for a weekend trip in San Antonio. Close to everything we wanted to see. We will stay here again.

Great floor plan Construction on the floor us

Construction on the floor us

Exceptional