InTown Suites Extended Stay San Antonio TX - Seaworld

They run a pretty tight ship. Very organized. Gotta extend for increments of 7 days because the daily rate is more than double so make sure you make your reservation duration is precise if staying less than 14 days but more than 7. Really good value compared to almost any 2 start hotel if staying for 7 days or longer.

The property is poorly maintained. From the moment you enter, you are greeted by a very strong smell of urine throughout the hallways and stairways. The overall condition of the hotel is extremely disappointing. Rooms are not cleaned daily—they are apparently cleaned only once a week. Even when they are cleaned, the housekeeping is far from thorough. Towels are not replaced, and bed sheets are not changed. The room itself was in very poor condition, with old, scratched, and deteriorating furniture. The air conditioner is extremely old and makes such a loud noise that it is difficult to fall asleep. The mattress is also in terrible shape; it is so worn out that you can actually feel the metal springs poking into your back. The bathtub and commode are dirty, and the cleaning lady is careless, she does the bare minimum in a very short time while spending the majority of her time gossiping with another cleaning lady. Everything about the property feels cheap and poorly maintained, yet the hotel presents itself as though it were a four-star property and charges rates that are completely out of proportion to its actual condition. Given the state of the hotel, I would personally consider it worth no more than $20 per night. The staff are busy in increasing the rate without any apparent reason, rather than addressing the numerous maintenance and cleanliness issues. Not recommended.

Exceptional

A very comfortable and cozy place to spend family holidays

loved my stay! zero complaints ! 10/10 .. staff was very helpful and friendly . shoutout andy for the help! room was clean and had everything i needed . would definitely stay again .

It was a really nice room. Until the ants came in. But. I sprayed ant killer and got rid of them. They were sugar ants. Other than that it was nice and c lean.

Very good

Clean , nice staff , quiet , I will be back

It was very hospitality experience staying at the hotel room.

Everything good thank you so much

Want to thank JENNIFER and TONY for helping me with a room downstairs due to my swollen ankles and legs. Keep up the great customer service .I recommend the InTown suites for your extended stay .

Dirty room, Insects are in Kitchen and Bathroom and everywhere..

Very good

I caught the housekeeper going through my personal possessions a few days in a row. Also, she forced a cleaning service on my clean room and forced me to leave, "that's policy" she said. But she clearly cleared the next room with the guest in there. ? I'm disappointed and requested a bottom floor, the front desk placed me on the 3rd floor and there is no elevator so it was a nightmare. You get however much toilet paper they allow and one towel for your entire time, regardless according to the front desk. And someone bangs on the door at around midnight. Also, the trash is your responsibility according to the other front desk. The gentleman was no help, literally. This property hides their trash cans for their personal work use and guests are to walk to the dumpster. Don't use their vending machines, I'm still awaiting the refund from one snack, one week ago...?? Really, to have my personal property prowled through and stolen. To be mocked and mistreated after I paid to be there. To have to do their jobs, protect myself from them and pay them. Save yourself.

I caught the housekeeper going through my personal possessions a few days in a row. Also, she forced a cleaning service on my clean room and forced me to leave, "that's policy" she said. But she clearly cleared the next room with the guest in there. I'm disappointed and requested a bottom floor, the front desk placed me on the 3rd floor and there is no elevator so it was a nightmare. You get however much toilet paper they allow and one towel for your entire time, regardless according to the front desk. And someone bangs on the door at around midnight. Also, the trash is your responsibility according to the other front desk. The gentleman was no help, literally. This property hides their trash cans for their personal work use and guests are to walk to the dumpster. Don't use their vending machines, I'm still awaiting the refund from one snack, one week ago... Really, to have my personal property prowled through and stolen. To be mocked and mistreated after I paid to be there. To have to do their jobs, protect myself from them and pay them. Save yourself.

Honestly, it was surprisingly very nice. No bugs, great location, love the check out time, no strange smells, no water problems. Just a great place to stay. Had the best sleep and I stayed here for like 12 days. I will.be staying again. That being said, the room is smaller than you think. Not super small, just smaller than the pictures suggest. The couch is not that comfortable, the table is okay, the AC unit does work but it does not uh blow air inside fast enough I guess? I dont know how to describe it. I had max speed on and it felt like it was on low. BUT the room did consistently get very cold. Never hot. The bed did kind of slump, but I think that was just for my room. It also was not that big of a problem to begin with. I had the best sleep I had at a hotel on that bed.

I Booked 1st @ InTown Suites Airport, Nacodoches Rd And What I Paid For About The Same Amount Of Days, Ended Up Being HALF Of What They Tried 2 Charge Me, God Almighty Lead Me My New "Consecration Spot, InTown Suites SeaWorld Enjoying Myself Thoroughly Until My New Home Is Ready 4 Move-in Hallelujah Glory 2 God Almighty!!! I'm Disabled & Requested Shower Rails, "Granted". I Think Since Rooms Are Smoke-Free, Outside To Minimize Cigarette Butts Thrown On Ground Around Non Smokers, Ashtrays That Are Seen Around Businesses Is A "Remedy "!!! Thanks 👍😊

Price... But I guess you pay for what you get My room didn't look anything like the picture online you must pay extra for a room that looks like that I was in a room that was old and very outdated carpet was dirty it smelled old they had roaches and I was very uncomfortable AC wasn't cold we had to buy a fan

My room didn't look anything like the picture online you must pay extra for a room that looks like that I was in a room that was old and very outdated carpet was dirty it smelled old they had roaches and I was very uncomfortable AC wasn't cold we had to buy a fan

Clean I like everything about this place