InTown Suites Extended Stay San Antonio TX - Seaworld

Price... But I guess you pay for what you get My room didn't look anything like the picture online you must pay extra for a room that looks like that I was in a room that was old and very outdated carpet was dirty it smelled old they had roaches and I was very uncomfortable AC wasn't cold we had to buy a fan

Clean I like everything about this place

Rooms were clean

Clean and office understanding information that was given

They cancelled my reservation

The view. Maintenance guy felipe. Refrigerator. The front desk staff. Older bald man demanding payment because "he didn't feel like staying til close." The security always staring was a problem starter. Like he did it to set you off. Do I even get my deposit back? I was forced out at 6:30 because he didn't want to wait til 6:40, which was when I received my deposit. I want my deposit back. Always getting attitude. Always pounding on my door for payments, acting like I didn't pay already. They show no patience but are fast to display authority of making me wait to develop a late fee. They take a break at 12, making you wait til after 1, when they feel like returning and charged me several times for their lunch breaks. I won't stay at this location again. He was a horrible man! He was only kind to old Mexican men but treated women horribly.

staff was so friendly especially Jennifer

Management and staff come to guest rooms at dinner time unannounced. I asked the manager to please call next time and she refused. Rude and inconsiderate management.

I enjoyed my stay. Staff was friendly and helpful.

Not only was the room uncomfortable, unpleasant, and shabby, when I went outside I saw a person walking into a near by room with an ankle monitor. That pushed me right over the edge. No way would I feel safe.

Rooms are well set up. Refrigerator is nice size. Housekeeping was nice. Beds a little hard but ok for the price.

It was the worst hotel stay I have ever done. Bad Wifi, none working stove, Dirty bathroom, drunks in the parking, ladies coming and going all times of the night and finally a peeping Tom thru the window. Only stayed 4 of the 10 nights I paid for. Of course they would not give back a dime on the nights we could not stay. It was not safe. Service, there is none and the office and phones don't answer at night. The Bates Motel was better. This is definitely the hotel from HELL.

We made a reservation and by the time we arrived they had given our room away. We had no place to stay.

The staff wasnt courteous. They micromanaged by demanding my window not be open at all, ever. I had to close it immediately. My key didn't open the laundromat until i remade it. Rooms have carpet but only housekeeping has a vacuum and its offered on Thursdays but for no reason will the guest be alllowed to use it to vacuum their own room. Housekeeping must be allowed entrance to ur room..

conveniently located

Eas quiet

A great experience

The only thing i liked was that its location was close to my school and work. I didnt like that the room had this weired odor. Also the beds were horriable rooms do not look like photo very over priced for the beds you have to sleep in the floor was more comfy than that bed . maids were nice but saw them twice for the month i stayed there.The office ladies seem not to nice at all poor service. One morning at 5:00am someone kept knocking at my door creepy .

My car was broken in and took all my baby's clothes and birth certificate and other personal stuff.

This older hotel was clean and quiet, well worth the cost.