Fairfield Inn and Suites by Marriott San Bernardino

They charged me $10 for parking. I've stayed at several other hotels in the area and not once have I been charged to park. They did not tell me they were charging for parking. It wasn't until the hold cleared that I discovered the $10 charge. I won't be returning.

Everything. Nothing.

No

Everything was amazing, loved my stay

Good hotel to stay

The minute I arrived to front desk,I was greeted by a wonderful lady her Customer service was Amazing ,Made me feel so welcome, I rate her on scale of 1 to 10 a 10 plus way to go ,look forward to seeing her again ,

The sink was not draining properly and was not repaired even when they were informed twice. When we requested to change room, it was a bad room too. Staff did not give us a choice as to what room we can move to. Very unptofessional staff. We moved out and stayed at Hampton Inn.

Great location for the dinner spot we went to Clean and secure

Clean and secure

During our stay, we experienced several issues. One of the front desk attendants was not friendly, and unfortunately her attitude continued throughout the problems we encountered. When we arrived in our first room, the AC wasn’t working. The maintenance staff worked hard to fix it, but it couldn’t be repaired. We were moved to a second room, but the AC in that room also didn’t work. We were then moved a third time. The AC finally worked in that room, but the light over the sink was out and the shower door wouldn’t stay closed, causing water to leak onto the floor. The hallways and elevator areas were hot, and only one elevator was operational. On top of that, I realized I had dropped a sandal in the first room. When we asked the front desk attendant if we could go back in to look, she told us no and said she would ask housekeeping but she didn’t ask for our names, our room number, or any details. We had to volunteer all of that ourselves, and another front desk attendant had to ask for a description of the sandal. We eventually approached housekeeping directly, and they kindly let us in so we could retrieve it. The morning my parents were leaving, they got onto the only working elevator and it didn’t move. My mom called the front desk, and they said they would send someone. Another woman on the elevator called her husband, and he came to try to open the door. After several long minutes my dad and the other man managed to get the doors to open on their own.

Beautiful ❤️

Exceptional

It was quite and plenty of places around to eat The room I stayed in a piece of the AC unit was broken

Expedia charged me and the hotel itself charged me for the same room and neither one wants to refund me

Location is perfect , All types of food available Nearby !! Size of room is small , seems like old built compared to Money !!

The deposit and how long it takes to get it back it didn’t take me 3 days to give it to u so waiting 3 days and over is inexcusable

Breakfast was very good. Staff was nice and helpful. I was able to park my motorcycle so I could see it from my room. Was the Architect drunk when they designed the room layout? The bathroom door swings out to block the way to the room's door so the bathroom door must be closed all the time. Strange.