Best Western Plus Island Palms Hotel & Marina

Exceptional

Everything! Didn’t dislike anything

The general location of the hotel The location of the room, the room looked a bit worn down. The room was right by the ramp to the hotel supply area. There was in and out traffic all night I got no rest. Then when I mentioned it to the manager there was really not any type of making things right. The room was about $200. I don’t think I’d stay there again

We enjoy staying here for its tropical vibes. Perfect relaxing location, enjoyable outdoor bar for eating/drinking. Great price for what you get!

Great location but missing a lot of amenities. Shower completely sucked and the tap water was salty. The room I booked on Expedia was not the room I got. The TV was nice though

Everything. Very nice facility

Exceptional

Exceptional

Exceptional

Don't like

Friendly staff, great location entire property and room were exceptional, food in restaurant was very tasty

Exceptional

Great location, staff went above and beyond, room was very comfortable and clean. We stayed an extra night

Good location. Everything else terrible. Feel scammed by the good reviews we read before booking. Room was damp and filthy, carpet left residue on our feet. Neighbors were smoking in the non smoking room next to ours. Found a roach in the closet. Bathroom smelled like sewage. And since we’ve been home we’ve been finding bug bites on our arms and legs. Called to complain and was told manager would be in touch. Still waiting on that call lol.

This hotel is amazing. This was our 2nd time staying there and we will be back.

Fantastic location loved that we were walkable distance to all the sights and scenes! The staff got us checked in fine and glad they have a restaurant on site.

Close to family It was very dated, shower was odd. We had to ask to have room cleaned.

Location was perfect since we were seeing a concert at Humphreys. Also, nice location for visiting Pt Loma lighthouse. Lots of walking paths around the marina and shoreline. They charge you for parking. We were also not able to get a room with a view. We hadn't requested up front but it would have made the stay more memorable if we could have gotten a room with a view.

Room smelled very stale/ mildewy. A/c dripped all night and soaked the carpet underneath. More modern/cleaner

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