Holiday Inn Express San Diego Airport - Old Town by IHG

Friendliness of staff, cleanliness and breakfast

Jay was amazing on answering all my questions. Thank you.

Art was great at check-in, and all of the front desk staff was friendly and welcoming. All of the maintenance and cleaning crew really care about keeping the hotel clean and creating a nice hospitable atmosphere. The breakfast was great and the attendant was very attentive and helpful!

Close to the airport and has airport shuttle which makes this place very convenient

Parking at $25 a night a little steep but in Old Town San Diego and nearby attraction areas the parking is limited and pricey. Streets around the hotel are not too clean and there are several homeless people since the 5 freeway is very close.

clean enough to be healthy and no bad odors or crumbs

Nick was so helpful. Breakfast had many options and was perfect. The rooms were clean, comfortable and quiet. The little store had every kind of amenity that we needed. The views were amazing, and the furniture was comfortable. They offer free rides to Marine Base & several places in old town which made the trip much more interesting. All staff gave us excellent care. We would definitely stay at this motel again. We had 8 people in our group. Everyone of us were amazed with the service!

Breakfast was sub par. Thank you

Nice stay. Good air conditioning. Musty smell and bouncy bed.

Staff very helpful. Rooms very clean. Breakfast good. Definitely good if you need to be near airport.

The property is clean, the bed is comfortable, breakfast is good and location is good. This is the 2nd time we stay in this hotel, but the front desk’s service needs to improve, both times when we checked in, did not feel welcomed and front desk staff looks upset.

We came for my son‘s graduation from MCRD SD, and chose this location based on recommendations in Marine parent groups. The staff is so friendly and welcoming, and the extra little touches for Marine families made it special. The rooms were very clean, and I have nothing but positive things to say about our stay.

Room was very comfortable. Good breakfast. Helpful staff. Close to SeaWorld! Nothing- liked it all

Great for the price

We booked this hotel because of the airport shuttle service. Between the time that we called for pick up and got to the hotel it was about 45 minutes partly because the shuttle driver was also picking up other guests elsewhere. They only have a shuttle every hour so we had to leave at 5 AM. The hotel itself was fine but close-by dining was not so fine.

Accommodations were adequate. Stall really nice. Not so nice location. Would not recommend.

Good

Smoke alarms went off throughout the night that kept all of the guests awake.

Clean rooms and comfy bed. Breakfast hot and refills plenty.

Thank you for the transportation to and from the airport! Elias was extremely kind and helpful for our transportation needs.