Town and Country San Diego

I completely recommend this hotel. The property is always well maintained and the staff is very helpful. Good location and family friendly. Cleaning personnel are very good at keeping the room comfortable and clean.

I have kids so the fun part was the waterslide they have and the evening movies at the pool. Very close to the Mall and plenty of places to eat without having to drive far

You can definitely tell the age of the hotel and that it’s been updated but can’t cover how old it is. The decor is retro kitschy but for instance the cutely worded signs about reusing towels don’t make up for the fact it would take 5 minutes to get warm water in the shower. The room we stayed in had a terrible layout for a family, or anyone wanting a smidge of privacy. The bathroom (shower/toilet with closing door) was so small that it would be nearly impossible to get dressed inside. The bathroom sink and mirror area where there is space to get dressed is fully open to the rest of the room. There also wasn’t enough clearance to close the bathroom door over the bath mat. So very annoying to navigate closing the door to shower then trying to open the door to get a towel off the back of the door. We ended up showering with the door open. There was an open closet between the room and sink area where if you hung clothes it created somewhat of a barricade, however there was also a mirror across from the bed so someone could also look straight from the bed to the mirror into the bathroom. The pool is the winning attraction here and kids really enjoyed it. It’s not somewhere we would stay if it were just me and my husband. The restaurant outside or the pool was mediocre. Not the servers fault, but there were very understaffed and took way too long.

Great hotel for the price. Our kids enjoyed it.

It was a good stay as we wanted walking distance to the conference hosted at the hotel. We didn’t enjoy our room too much because of weird structure and layout. The bathroom was very small and the door was hard to close, which we had to slam so it would shut properly. The room wasn’t cleaned properly in some spots (but it was acceptable considering those areas are barely used by visitors - the drawers and desk). The wait time to check in and waiting for our food at the award winning restaurant was long but the staffs were nice and professional. I enjoyed their conference space more than the hotel amenity. Overall, I think this is a better hotel for family with kids than for business travelers like myself.

The room was small and it had a musty smell. The elevator broke down. The property had too many dogs on site and some pathways smelled like urine. Housekeeping did not stop by twice to clean my room during our five day visit. The furniture was dirty.

Good location Small parking spaces

My family and I stayed here for the first time and loved everything about it. We’ll definitely be coming back.

Very cool vibe! Food was delicious, & market coffees yummy-I recommend iced honey lavender. Only negative was our fire pit on our patio only worked 1 time our entire stay. Maintenance worked on it a couple of times, but never got it back in working order during our stay.

👍

Ice machine scares and tv not working

Room smelled moldy and one of the bathroom bulbs did not turn on

Convience Price Not worth for a motel 6 similar room layout. Not a resort style definitely. We heard Noise outside from drunk people. Not good insulation.

Rooms are definitely older and my room was very humid for some reason. Rooms also do not have a workspace or desk area, just a small table with chairs that are not great for working from. You'd think a hotel with an event space would make sure rooms would be suitable for business travelers attending conferences. Outside of the room, the place was very nice with beautiful outdoor spaces and hangout areas, pool, etc.

I mainly focus the enjoying the hot top, which is broken, so I left earlier i night before.

All the great amenities

The woman who checked me in at the very beginning was very professional, hospitable, and patient with me. I appreciated that very much, and the young lady who checked me out of my room was very understanding impatient and very nice. I appreciate that very much. You don’t get that very often I can’t wait to go back and stay again in August. Thank you so very much for a wonderful restful time.

Service

I called room service and they were very fast to change the sheets. Later that night at 2AM the fire alarm in our room kept going off waking up m entire family. The fire alarm in our room would go off every 20 min, when I called front desk the lady was not sure why the fire alarm was only going off in my room. We were given the option to change rooms about 4 room down and I had to get my family up and packed to move rooms at 3AM! Once we settled in and laid down to go back to bed we were still able to hear the fire alarm from our old room! It wasnt as loud but we were still able to hear it from the room. My family and I were very tired from a sleepless night. Upon checkout we did request to speak to a manager regarding the long night we experienced and we were just offered a voucher to the marketplace.

We stayed there after a long day a Sea World. My kids absolutely loved the swimming pools. The burgers delivered to our chair was a 10/10. The Resort is in a Prime location. The rear is connected to San Diego's Train so we were able to go to Little Italy and Gaslamp with out driving. Only problem was the parking. I'd recommend Vallet but it's $38/day.