Members-only rates
2.5 / 5 Good

Bay Hotel

Bay Hotel
Bay Hotel – San Francisco, CA
Bay Hotel – San Francisco, CA
Check in 3:00 PM
Check out 11:00 AM

About Bay Hotel

In a prime location in the Tenderloin district of San Francisco, Bay Hotel is located a 12-minute walk from Union Square, 0.9 miles from Moscone Center and 1.8 miles from Oracle Park. This 2-star hotel offers free WiFi. The property is a 9-minute walk from San Francisco City Hall, and within 600 yards of the city center. At the hotel, all rooms are equipped with a desk. All guest rooms in Bay Hotel are equipped with a flat-screen TV and free toiletries. Ghirardelli Square is 2.3 miles from the accommodation, while Coit Tower is 2.4 miles away. San Francisco International Airport is 12 miles from the property.

Amenities

  • On-site parking
  • Café / coffee shop
  • Express check-in / check-out
  • Luggage storage
  • Smoke-free property

Reviews

2.5 / 5
Good 671 reviews
  • Engine customer Aug 2026

    I would give it a ZERO if I could. Absolutely disgusting, unsafe and unclean environment. This is a cross between a motel, a halfway house, and a jail. There's graffiti everywhere, smoke alarms ripped out of the walls, disgusting communal showers, no air conditioning in the rooms, filthy bedding with bed bugs and numerous cigarette burns in the sheets. I would rather sleep in my car than EVER return here.

  • Engine customer Jul 2026

    Hotel and room smelled heavily of urine. The whole building was in disrepair and the room itself was filthy. Bad enough that I slept on top of the covers fully clothed. Cigarette burns in the comforter and carpet. Paint falling off the wall, bedroom sink plugged, no AC, and a broken refridgerator in the bedroom. The staff was unapologetic about the facilities and lack of food (there was no breakfast). Communication has been terrible. This place is violating business codes on multiple levels. It needs to be shut down immediately.

  • Engine customer Jul 2026

    Don’t stay here ! Dont look

  • Engine customer Jul 2026

    Upon arriving in the room, we immediately noticed the stains and the tears in the carpet the graffiti on the walls, the broken sink, the torn bedding, the missing smoke detectors, mold on the floor, and what can only be described as possible drugs duct taped to the wall. When we immediately attempted to leave, the office was closed. We left and never stayed in the room. The area of town is very scetch. Pay the extra money and stay anywhere else.

  • Engine customer Jul 2026

    Nice room with a tv but is didn't work. A fridge microwave and sink. No ac it was uncomfortabley hot 24/7 in the room even with our fan we brought running non stop. The bedding was covered in burn holes and there were stuff splattered all over the walls. But other than no ac i cant complain it was way nicer than our last place.

  • Engine customer Jul 2026

    Area is extremely unsafe roads full of homeless people. I saw people breaking the car glass parked on the street. Will never go there. Worst experience ever in my life regarding hotels. My suggestion is not to pay before visiting physically

  • Engine customer Jul 2026

    The hotel was a complete dump ! The bedding was disgusting. Holes and burns and no towels to guest. And what hotel only takes cash. ! I will never ever stay there again. Horrible and shady area. Beware

  • Engine customer Jul 2026

    The room was filthy, tiny, and poorly maintained. The windows and shutters were covered in dirt, the bedding had cigarette burn holes, there were broken switches, damaged walls, and even a loose ceiling vent above one of the beds. The entire property looked neglected and unsafe. We did not feel comfortable or safe staying there, especially with a child, and had to leave and find another hotel. This place should not be advertised the way it is. Avoid at all costs. My family decided to check out after 15min there.

  • Engine customer Jun 2026

    Despite filtering for a hotel with 'breakfast included', this was not the case here - I note the hotel still states this, despite no breakfast available. The TV in the room did not work - I reported it the first day, and it was never resolved. The lightbulb in the reading light taken was missing, this was also reported the first day and never resolved. The microwave plate was missing - based on the prior two issues being ignored, I didn't bother reporting it. The 'hotel' seems to be used for long-term use,, with many 'residents' having their entire belongings in the rooms, leaving a foul odour when the door is open. I was shocked to see an aggressive-looking dog had been left in the corridor outside my room all night, twice. The bathroom/toilet looks as if it it is cleaned once a day.

  • Engine customer Jun 2026

    Not clean at all

  • Engine customer Jun 2026

    Bed in terrible condition, tape hanging on the wall to keep the bad frame up. Blood on the windows edges. Burn marks and wholes in the blankets. Person in the front said for me to touch the blankets and remove them to replace them knowing theyre filthy and there was brown stains also. Sink table was cracked and the bottom under it was cracked and broken from being wet or soaked for so long. Stool chair very old and dirty with stick stuff. The room was completely unbearable to stay in, there was a smoke detector covered in cardboard from a cereal box. Room service 0-10

  • Engine customer Jun 2026

    Everything ok Thanks

  • Engine customer Jun 2026

    This hotel should not be an option on Expedia. If you are not familiar with San Francisco, you may not know that there are many many people living on the street and probably doing drugs. There is no where to park your car off the street and there is a good chance a car would be broken into in this area. You have to wait for someone to ring you in because it is not a safe area. I checked out the room and decided not to stay there because it was not very nice inside either.

  • Engine customer Jun 2026

    Places. Tv working was the only positive I can possibly give! Check the area out on Google before booking as it’s the most dangerous place in San Francisco!

  • Engine customer Jun 2026

    Was among the cheapest rooms in the city, so I wasn't expecting much and didn't get much. Shared bathroom in the hallway, no coffee, no breakfast as advertised. The lights worked and it came with a bar of soap and had WiFi, that is about all. Very rundown property in what looked like a rough neighborhood. I had to choose between locking the window for safety while I slept or leaving it open to air out with a box fan, as the central fan didn't work. I chose to have a stuffy room.

  • Engine customer Jun 2026

    Nothing The room smelled like weed and old urine. Dried up blood on the floor, the smell gave me a headache so I left. I wasn’t expecting great but certainly NOT this.

  • Engine customer Jun 2026

    Waited in the lobby for two hours before I could get into my room. Room smelled like human waste and the bedsheet was covered in cigarette burns.

  • Engine customer Jun 2026

    No se hospeden ahí, las fotos son engañosas y el baño es compartido, definitivamente tuve una mala experiencia el baño sucio y orinado, mejor paguen un buen hotel por su comodidad.

  • Engine customer Jun 2026

    Hice un reserva y cuando fui, estaba cerrado, llamé y me dijeron que estaban llenos. No lo recomiendo, hay mucho indigente por sus alrededores, gente fumando. Etc

  • Engine customer Jun 2026

    Terrible place

Frequently asked questions about Bay Hotel

Does Bay Hotel have free Wi-Fi?
Yes, Bay Hotel offers free Wi-Fi for all guests.
Does Bay Hotel offer parking?
Yes, paid self-parking is available on-site at Bay Hotel.
Does Bay Hotel have meeting spaces, conference centers, or conference rooms?
Bay Hotel does not list dedicated meeting or conference facilities. For business event venues in San Francisco, see business hotels in San Francisco.
Does Bay Hotel have a fitness center?
Bay Hotel does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Bay Hotel located, and how walkable is the area?
Bay Hotel is located at 128 Jones St, San Francisco, CA 94102. With a Walk Score of 100, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near Bay Hotel
  • Charter of the United Nations 0.4 mi
  • Moscone Center 0.6 mi
  • Transamerica Pyramid 1.0 mi
  • Mrs. Doubtfire 1.5 mi
  • University of California, San Francisco 2.9 mi
  • Internet Archive 3.3 mi
  • Golden Gate Bridge 4.5 mi

Why no public rates?

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