Holiday Inn Express and Suites Fisherman's Wharf by IHG

Amazing stay, staff was friendly and helpful. Great breakfast. Wonderful spot only 10 minute walk away from the pier.

Staff and hotel was very clean room was very hot. Could not get the AC to work. Other than that no issues

People are awesome. San Francisco is awesome.

Cris at the front desk was very helpful and courteous at check in. The hotel was very busy due to the July 4th holiday, but all staff from valet to housekeeper were great. The location of the hotel was very convenient and walking distance to many attractions.

well recommended

Sleeping on a concrete floor would have had more cushion than the bed. The refrigerator didn’t work and the room was so small that there wasn’t even room for a nightstand or table on one side of the bed. I checked in on my phone, having to scan in my driver’s license, but I had to repeat everything again at the desk once I arrived. There is valet parking for $65/day, with a number to text to retrieve your car. That also didn’t work. The employees were nice, the location was good, and the property was clean, but I wouldn’t stay again if I had other choices.

👍

Great stay in San Francisco

We had a fourth floor room with a view of Alcatraz ( over parking lot) but still nice. I never had the free breakfast but looked like had a lot to choose from. For us the location was great being so close to the Wharf. If you have young people there is so much to see and do for them! Lots of cafes and restaurants within walking distance. Room was larger then most which was great

Very convenient to Fisherman’s Wharf and local attractions. Lots of options on the free breakfast buffet.

Great location-walkable to everything! Beautiful hotel! Excellent breakfast!

Great experience from start to finish

The location is great if you are in SF for work or holidays, it’s bang on the Fisherman’s Wharf, walking distance to local attractions like the Piers and restaurants. But it’s quite far from the Levis stadium in Santa Clara, normally around 1-1.5 hours by uber, but took us 3 hours on match day. Even the DFW airport was a little over 60 mins. Saying that, every commute in Bay Area was over 60 mins, that’s SF for you. We stayed for 4 nights in a King Room. The rooms were slightly small, with typically Holiday Inn Express decor. The room was clean and well maintained. The bed were quite big and comfortable, we had asked for a roll on extra bed, it had a thin mattress but we couldn’t complain. The staff specially Chris were very attentive, always smiling and helpful. It was a pleasure interacting with them. The breakfast was good, though limited in number of items. It always overflowed with people, very hard to find a table to yourself if you go after 7:30am. The 4 days we stayed, we had scrambled eggs, potato bites every day and one protein kept changing, along with the staple thoroughfare like bread, oats, coffee/tea and waffles. They served cinnamon rolls, which we loved. Overall not bad, we enjoyed it but got bored with a couple of days. I would genuinely recommend is to provide either an electric kettle or a microwave in the room. It’s actually standard on all Holiday Inns, was surprised and highly inconvenienced without one or the other.

The room was nice, breakfast was more than ample. The valet was way too expensive.

Perfect location

Beds comfortable, and clean.

The only issue is the parking is expensive, $69 per day

The complimentary shampoo, conditioner, and body wash were of very poor quality. They left our hair dry and our skin irritated, making them unpleasant to use. I would recommend upgrading the toiletries to higher-quality products, as they would greatly improve the guest experience.

Horrible breakfast except for the machine made pancakes. Bed sheets were smelly. Beds were the worst. We could feel the springs stabbing us. Also, there is an electric train line that runs next to the rooms in the back side of the hotel. The only thing going for this hotel is the staff and the location.

Outstanding staff especially the valet parking staff exceptional service. Loved our family stay tyvm for making our stay worthwhile and fabulous!