Hotel Amari

Outdated, small and not what the pictures made it out to be.

Principal No AC all windows are locked up no air and the whole room don’t provide me recipes I don’t k own how much I paid to stay there if are I want refund

Perfect location. Close to pretty much everything.

The staff were all friendly and helpful. The rooms were kept very clean. But the entire hotel had a funky smell to it. I’m used to air conditioning (I like to sleep cold) but all we had was a box fan. When the shower water wasn’t hot I was told to give it time to warm up. It took around 12-15 minutes for the water to get warm enough to shower. When someone else wanted to shower, they had to wait a considerable amount of time, then start the warming process all over again. The room was very small and old fashioned. The towels looked and felt like they came from a Motel 6.

Location was great and the price for San Francisco was excellent. #1 Front Desk indifferent attitude; 2. The deposit of $250 for the room rate of $185 was excessive I have stayed in over 100 hotels last 25 to 30 years and that was highest percentage of room rate; 3. Front Desk required ID's for all guests (wife, daughter, and daughters husband) whereas I was the primary guest and credit card holder. 4. Bathroom supplies were limited for 4 people (i.e. 4 adults but only 2 towels an 1 small bottle of shampoo and 1 bar of soap. Parking had to be reserved separately and I was not informed so when we went to park car after driving around the city the lot was full. At that point the front desk said we had to pay and reserve parking in advance.

The elevator was down

We would never ever go back there. We went for our stay at that place there was discrepancy in the day to stay initially which was worked out by the front desk Indian guys working at night and we booked 2 rooms with 3 adults and 3 kids under 9. We have stay so long in the car while that was going on and I appreciate they helped but happened next was unbelievable. I wish nobody has to go through such a disgusting situation and behaviors. As we entered one of the Indian guy called my husband and said you guys only 5 can go up not my husband. He reassured the guy that my wife is having kids and stuff to carry so let me just help her and leave the stuff up and I will be back. That Indian guy is a total scam and thought it’s India and he can whoever he wants just we can book a 3rd room as well. Then I saw his rude behavior and was very disappointed and while I was getting upstairs I said it’s unbelievable and I have never seen anything like that before, the Indian guys working asked all of us to come back and leave else he would call cops on us. Highly disappointing and horrible experience!!! After waiting that long and kids sleeping in the car we headed out to next nearby hotel G, they were so nice and welcoming to accommodate us and clearly communicated everything and quickly sorted everything for us. They are ? % scammers and the place with dirty carpets and stinks the moment you enter. They show low price then charge you hell for parking like 50 $ or above for a night. They need to learn basic manners and how to clearly communicate not to scam people like they do in India. Horrible Horrible people and Scammers ? Stay away from them!!!

The top floor room we got 2nd time was good (average) The lady at the register was very nice and helpful. Offered us the room before check in time.

The location is perfect, the staff are very helpful. The hotel needs a little bit update.

En relación a la reserva, un día antes intenté hacer un cambio de mi reserva (de 6 noches quise reducir a 3 noches) y no pude porque los contacté a través de Expedia y según el agente de esta empresa, solamente la gente del hotel podía hacer el cambio y en ese momento no estaba el gerente quien debía decidir. Luego una vez al llegar al hotel comenté mi intención de cambiar la reserva y me dijeron que debía solicitar a Expedía. Lo volví a hacer virtualmente y desde esa empresa me dijeron que debía hacerse el cambio por la gente del hotel, pero que el gerente quien debía autorizar la modificación no se encontraba. Me tuvieron así hasta que pasaron los 3 días y ya tuve que salir del hotel. Desde Expedia me dijeron que iban a gestionar la devolución de por lo menos parte del dinero de los días que no me quedé en el hotel, pero unos de días después me informaron que el hotel no autorizó la devolución de los fondos. En síntesis, a pesar de todos los chats con agentes de Expedia, las conversaciones con la gente del Hotel y los correos con Expedia no me solucionaron el inconveniente y no me devolvieron mi dinero por 3 dias de salida anticipada. Fue mi peor experiencia en reserva de un hospedaje (eso que viajo 5 veces al año a diferentes partes del mundo y fue la primera vez que hice una reserva a través de Expedia).

location is great. The room is small, but for the price and location, it's fantastic. I had booked twin beds, which are a bit small. Charger are still USB-A, which seems a chronic issue in the US. Also, the plugs next to the bed switched off with the light, so charging phones overnight was a mess. This isn't ideal and is not marked anywhere.

The hotel is located near Union Square, restaurants and theathers. It’s confortable and affordable.

Location

Nice and clean and close to union square. Bathroom door not working

Muy sucio y viejo

I love older hotels, they have history and arn't just plastic hype. My room was clean and smelled clean. The hallway was from another age and so were the staircases so very pleasing. They have an elevator and a dumb waiter. I used the elevator (no worries). Yes, vintage hotels have differences because they are old and that appeals to me. I don't think this hotel had amenities like a weight room or swimming pool. I didn't care because that isn't important to me so didn't notice or ask. I use a hot spot (for privacy and better upload speeds) and a lap top so no idea about their wifi. I wanted a hotel that was central to the area I needed for a meeting. There were several options for public transportation (I used Bart from SFO and then the bus system). There were many local places to eat (I loved the Diner on Geary and Mason. And I did see some interesting music venues all within walking areas. The folks at check in were knowledgeable about local sites and buses. Ticked all the boxes for me. But I am not a "bright young thing" who wants social media hits. Not against that but want comfort and convenience.

Great stay! easy, accessible, and clean!

Excellent value and great location; would definitely stay again and recommend to others.

Rooms are very small. depending on which site you look at amenities are different than when you check in., they do a $250 deposit they actually remove or charge you then return it upon checkout. there is no breakfast as stated.

N/a Took a long time to be able to check in. Not the workers fault tho, there was a big group having problems before us.