Hotel Zetta San Francisco

​The biggest issue was the pillowcases on our bed—they were noticeably dirty with what appeared to be dried makeup of some sort (I hope anyway). Given that the cases were pure white, it was disappointing that housecleaning missed this. However, once we spoke with a member of the cleaning staff, they promptly replaced them with fresh ones. ​Additionally, the add-on costs felt quite steep, with parking at $69 a night and amenities fees coming out to $87. ​On a positive note, the front desk staff was excellent throughout our stay—welcoming, polite, and very helpful.

Room OK with no proper shower enclosure which a bit silly and many rooms look straight toward another room (h style blocks). Silly daily amenities charges which make it look cheaper but then costs quite a bit more. Colleague said coffee shop in lobby was very slow and poor. Overall, OK and wouldn’t return if could avoid.

Great trip. Nice hotel. Excellent location

Staff was helpful, great services and proactive.

The breakfast order wait time is so long please add more staff

Awesome stay

Wonderful stay. Clean rooms, friendly staff, wonderful bar tender

While there were some glitches getting something to eat in the lounge/cafe, everything was clean and it was a great location on the southern border of the Union Square neighborhood and next to the BART. It was a great value for the location. The ambiance was more trendy than comfortable, but the rooms were spacious with those necessary conveniences while traveling for work: outlets, hair drying, ironing board, and free coffee in the lobby every morning.

Room was clean and property was super nice and modern, kinda surprising for a small boutique hotel in downtown San Francisco. One thing that was a little interesting was that the bathroom had a full ceiling-to-floor window right in front of the toilet. You can close the blinds, and the room was 5 stories up so people below can't really see you, but I thought that was kinda strange. Other than that, an all-around nice hotel.

.great

The staff was helpful and kind. Took my dad to San Francisco for his 85th birthday. They treated him like a king.

Highly recommend.

Hotel was conveniently located near a BART station. Fun interior and the game floor has a photo booth. Only complaint about the room was the two windows looked into the opposite hotel room across the way. Could not have the blinds open so no natural light.

Took a solo trip to San Francisco and needed a location close to the BART on Powell/Market. This hotel is around the corner when you come up from the subway. Hotel Zetta has easy access to the cable cars and other Muni transit system (Electric card and buses) within steps. This is my first stay at Hotel Zetta and will definitely try to make it my based whenever I'm in SF. Staff keep it very clean. It's relatively close (walkable) to the Ferry Building and MOMA. There is access to a restaurant/speakeasy from the hotel that I didn't get to try on this trip. Even though I didn't make it to the restaurant, i ordered a burger and garlic fries for room service that was pretty good. There is also a nice bar and lounge area in the lobby if you want a night cap at the end of your day.

We found the drawers with hair.

There was a strong smell in my room and the paint in the bathroom was coming off I think because there was no vent for the moisture.

All the staff we came in contact with said hello or more. The front desk personal were extremely kind, helpful, and accommodating. We got there early and the woman at the front let us in early, upgraded our room to a suite, and wine and two glasses for us waiting for our anniversary. We loved that the buses were right there and optional parking was within a block. I loved the property and I knew the location was going to be a little rough with homeless, but it was really mostly just LATE at night. The only option for this specific property was valet which is $65 per day (not per night). This is understandable for the area, but it was something that had us park at a different parking garage.

Great location, near parking restaurants shopping including target. Breakfast was good but on the expensive side

great location. great beds and bathroom. staff was very friendly and helpful.

This place was very beautiful and we felt very secure with the lobby door only opening with your access key card or the receptionist opening it for you. Their valet was also very helpful, you just have to leave it parked in front of the hotel without blocking the bike lane and let the receptionist know you want valet parking. They are so helpful.