Hotel Paradox, Autograph Collection

We’ve stayed at this property twice, and both times were enjoyable! Clean rooms, helpful staff, outdoor pool for the family and pet friendly! We will be staying here again!

This, in my humble opinion, is the best place to stay in Santa Cruz. It’s DIRECTLY in the middle of town—it’s easy to get anywhere from the hotel. The property is adorable. The pool is great. The bar is open late and the food is good. The rooms are updated and super cute. Whenever friends come to see our daughter at UCSC, I always recommend it. We love it .

We had a great time hanging out at the pool all day. The room was nice and the bed was super comfortable. All the staff were really friendly and helpful.

Clean, hip, great staff at bar and front desk. Good showers. Pool filters need upgrading. Cleaning ladies would do well to knock before entering.

The reason I am giving this hotel 2 stars is because our room smelled like mildew. The air conditioner was too noisy. There was a fight next room to us. A woman was yelling “help me”. We couldn’t get the room’s phone to work to call the front desk. So, we called the police. The pool area was very nice. Staff are friendly.

The rooms were a decent size and tastefully decorated. Starbucks coffee pods were a nice treat. The pool & jacuzzi were first rate. The pool did get overtaken by children screeching and screaming from quite early in the day through til late afternoon, but that’s not a criticism of the hotel. But it would have been nice to have had a swim without the children dive bombing into the pool constantly. Perhaps an adult only swim time before 10am and after 5pm would be welcomed. The staff were very friendly and helpful. They were first rate. I enjoyed my stay very much. Recommended.

I think that charging $28. a night for parking in their parking lot is ridiculous.

Paradox is my go-to hotel in Santa Cruz! Great location, convenient to everything and a relaxed fun atmosphere with terrific staff.

Toilets flush like on airplanes, super intense and loud you can hear those flushing all around. My room had adjoining door plus thin walls, noise traveled bad. Towels were old and rough like bleached gym towels. Shampoo wasn’t refilled in my room.

Superb

Great pool/hot tub, terrific outdoor sitting, Sri king area off the bar and the food was terrific. Rooms were very clean and tasteful. And they take dogs!

The pool and hot tub area of this hotel is a great area to relax and enjoy. The bar and food service is great. The pool is open later than many in the area, which is nice.

Great hotel. Exceeded our expectations. Very friendly helpful staff. Great bar. Great restaurant. Good location.

So basically this is a motel they charge about 3 to 500 depending on season and the bed was OK shower was medium towels looked pretty used. I would give it a six out of 10 at the best three out of five basically a side of the road motel nothing special good location.

Awesome hotel for families with young kids. Great location with playground nearby for morning/evening park time. Walking distance to downtown for retail shopping and local eateries. Eight minute drive to the boardwalk, close enough but still far enough from the crowds/congested traffic. Hotel staff and amenities were fantastic. Hot tub and pool was our highlight! Very comfortable temps for the entire family. Poolside service was great. Food was reasonably priced and delicious. Hotel staff was very accommodating to requests. Hotel provided free bottled water the entire duration of our stay and even offer s’mores kit for the kids to enjoy in the evening. Overall, one of the best hotel stays I’ve ever experience. Will definitely stay here again and highly recommend to all looking for a hotel with amazing hospitality and care.

We really enjoy our stays...

We really enjoy our stays at Paradox :)

Don't go. Rooms have mold. Not clean.

We had an excellent time by the pool on a saturday. The burgers were out of this world. Staff was very friendly and helpful.

waited to long for check in. Almost an hour