Motel Santa Cruz

Rooms appeared to be recently updated. Staff super sweet and helpful.

Found dirty underwear behind the bathroom door. Still had fake rose petals from the previous customer. Website said breakfast, there was not any breakfast.

Staff was really friendly, room was ok ,shower was a little dusty on the top ,Tv could be a little bigger for a two bed room but other then that everything was good 👍

This is a good stay if you are looking for a hotel on a budget. The place is close to downtown and the boardwalk. The staff was friendly and helpful.

Smelled a little funny and the rooms were TINY

Hotel rooms were ok my doom only had a half o roll of toilet paper bathrooms floor dirty and shower walls had some kind of red liquid on the walls front office nice but housekeepers need work I had to ask for stuff that should be room

Was good

Would not staff ever again

It's close to downtown and the 7-11 across the street is handy. We enjoyed our stay!

Parking was easy. Walking distance about 15 mins to the boardwalk. Very nice area. Staff were very nice. Bed sheets didnt seem as clean but just request for new ones, worst case scenario. Wasnt a big deal to us. We were satisfied.

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The room was dirty. The tub looked like somebody took a bath in it, and it was never cleaned. The floors were coated with old liquid that dried up and turned brown the towels that we received look like made, took them from another room and just folded them and gave them away and they were all dirty. Everything was dirty. The hospitality was amazing, but the rooms are absolutely disgusting. The room was disgusting dirty stains everywhere all over the walls. Nothing happened wiped down. Nothing has been cleaned. Looks like only thing they did was change the bedsheets not including the topper on the bed towels were disgusting. Bathtub was disgusting. Nothing was cleaned. I paid $500.

Superb

Front desk attendant was friendly and check in was pretty quick. Room was descent for a night’s rest. Bathroom seemed to have been recently remodeled so it was clean. Free self parking. Fold out couch option was appreciated but there was no additional bedding for it. Could use a shampoo niche or caddy in the shower since there was nowhere to place anything. No coffee maker. Facilities could use many improvements. Price was to high.

The Room might be considered a little tight, but I thought it was cozy and completely functional for what we needed. Staff was very friendly and quick to assist with any requests like towels or help with key cards. Parking was also a bit tight during peak hours, but I imagine a lot of people were in town for the same reason we were, making for a busy weekend. TV in the room was quite nice too.

First and foremost, I want to say that the front office staff was very helpful and nice. Our room was clean and comfortable for the most part. The issue that we had that was quite noticeable was that it seemed like the property is also being used as a live in treatment facility for substance use disorder, so there were people wondering around the parking lot late at night and it just seemed like a sketchy environment. This was not advertised when booking the room which is something that should have been disclosed that way I could have made a decision on whether I booked or not. So be weary of this place. I feel our money went to the room fee for one of these sober living residents stay, due to being so overpriced. I can say the bed is comfortable.

Disappointing

The staff was really nice...

Exceptional

The photos are so doctored or AI. In reality, this is the kind of place that should charge by the hour. It was disgusting.