Motel Santa Cruz

The staff was arguing amongst themselves. Yelling at each other. Our room was dirty. It had a tampon that was used behind the door. There was mold. There was a person upstairs with a dog and they were stomping all night! Management did nothing about that. If they did it didn't help. There was a red-headed woman that tried to give us a different room but it did not have the facilities that we paid for so we denied it. We asked for money back and got 40 bucks. The manager or whoever the red headed woman was that tried to accommodate us was nice.... Up until the point she came to our door and asked me for a cigarette. Extremely unprofessional and rude! I would not suggest this facility to anybody at any time or any price! Absolutely everything! I didn't like the people running the facility I didn't like the cleanliness of the room I did not like the size of the little tiny cubby hole we were put in I did not like the price at all the parking was ridiculous and the neighbors were discussing.

And it was close to the boardwalk

Everything is basic, you get what you pay for. Good price for being close to the beach and the 7eleven cross the street.

Not even a place to put your luggage down . Refrigerator with tiny microwave on top! The king size bed was comfortable but the metal base made a loud nose because there was space under the bed. Mia in the office was very helpful and found a metal stopper to keep water in the tub (nothing was in the tub). Cigarette buts were in the parking lot plus someone through the crust of a pizza in the parking lot that I picked up with a napkin and put in the garbage. This was my birthday weekend!

Exceptional

Exceptional

Very clean!

Exceptional

Very satisfied

The staff were very helpful and friendly when we arrived to check-in, there was plenty of parking spaces on site and our room was very clean and reasonably priced I highly recommend the Motel Santa Cruz to everyone who’s staying in Santa Cruz!!

Good

First of all. It smelled, and I asked for a non-smoking room and the room stunk. Like cigarettes, we couldn't even sleep. The people above us walking all night jumping. Then, someone came banging at the door next door really loud and on top of that, our door didn't even have a lock on it.It would not lock at all it was a ghetto motel. We paid $330 for a ghetto motel. I didn't sleep in all night. I will never, ever go back to that motel there was nothing but tweakers drug drug addicts did not let us sleep in all night. Very, very upset was not worth the $ 330 dollars we paid and that was just one night I did not like nothing at all ghetto, a**, motel.

Not far from the boardwalk. It was dirty the walls were dirty the walls to thin we could here conversations outside the door and on the sidewalk and all cars driving by. There was a large gap under the door open to the outside. The tub was filthy we had to wear our shoes to take a shower.

Booked the hotel at 11:55pm. Tried to check in at 12:15 and no one was there. I called and they told me I was out of luck. No help and no refund

Exceptional

The price for the facility is too much. We asked for a non-smoking room. It still smelled like smoke. Location is noisy on the street at night.

Check in was friendly and efficient The price for the facility is too much. We asked for a non-smoking room. It still smelled like smoke. Location is noisy on the street at night.

Hotel needs to be Updated

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Good