Hampton Inn & Suites Santa Rosa Sonoma Wine Country

Staff was especially attentive and friendly. Carpet needed cleaning.

Very good

Very spacious rooms, large modern bathrooms with plenty of counterspace. Staff are friendly, helpful. Lots of parking, ideal location

Exceptional

The only one change I would like to see is not to have a room where the window was facing the parking lot ! We had our blinds down all the time during our stay so people would not see us inside the room. It made the room dark all day ! Thank you.

This appears to be a relatively new facility. Clean and comfortable rooms, there is plenty of well lit parking and the complimentary breakfasts are a great way to start ones day.

We had an early morning flight so we missed the breakfast but everything else was fantastic!

Good

It was okay not great the hotel wasn’t that clean

I also spoke with two different employees before and during check in asking if I could do a late checkout, I agreed to the fee as well. When I called the hotel to confirm, they told me they were “over” the allotted number of late checkouts and to leave as soon as possible.

Very good

Large room, well maintained, natural light, nice lobby, good laundry facilities. TV staticity. Breakfast not very interesting.

I did ask for another chair to be delivered to our room as there was two of us but I never received the extra chair. I did receive three phone calls asking if I wanted extra sheets and blankets. I said I wanted a chair only. It seemed I never did get the extra chair! I am not sure why there was such a dilemma. There are two queen beds in our room which means at times there is more than one person staying in the room. My daughter has MS and we had to have dinner in the room. I sat on the bed which I did not want to do.

Clean room and walk-in shower a great for elderly parents. Also, continental breakfast a time saver.

Superb

New everything Nice place

The Breakfast was Good...Maybe Some Bacon or Chicken Apple Sausage would be nicer. Parking was Fine. Only downsides was our Check-In from desk agent didn't seem to have much Enthusiasm for my Family and didn't verbally specify the hotel features and amenity hours. Plus My Kid And I got stuck in the malfunctioning elevator on our check out day. Other than That Very Good!

We were impressed with this property. It had a terrific pool and was very quiet. Breakfast had a lot of options and great seating. The one slight drawback was the limited dinner choices nearby. Overall we would stay here again

Staff made the property better.

I am a rewards member but did not have access to member rewards like access to water bottles and internet. That wasn’t a huge deal but what was the worst was the fact that our room had a fire detector that flashed all night lighting up the room. It made it impossible for us to sleep. The food for breakfast was sugary and limited. And the staff were complaining to each other in the lobby rather loudly which made it unpleasant.