Fairfield by Marriott Inn & Suites Portland Maine Airport

Good complimentary breakfast, except they ran out of paper plates. Double beds. Too small for 2 people.

Breakfast was OK for a low-end hotel. We expected a much better accommodation than we received.

We called down to let them know our tv was not working, the man on the other end of line said “uh huh” and I asked if someone could come by to fix it. He said “uh huh” but when we returned that night it was not fixed. Tried calling front desk again, no answer. Husband went downstairs and front desk guy was outside smoking. He went to the store and came back, front desk guy was still outside smoking and walked away when my husband came toward the entrance, so he didn’t ask a third time. When checking out, I let the man know that no one ever fixed the tv, he said “it was the repair guys day off but he’s coming today.” Doesn’t really help us now that we have checked out. Staff seems overworked and stretched thin.

its a very old hotel needs lots of repairs

Location was good. Room was small, but cozy. Staff were very helpful. Continental breakfast was good. For the price you’d think the rooms would have a little better amenities. Seemed a little pricy for what was in the rooms. Walls were also paper thin. Made it hard to sleep.

My husband's and i stayed at the Fairfield Inn for several days and the staff were very helpful especially Kacey. Great location and convenient to the airport.

Location was close to airport. The breakfast was very nice and had a good selection of food.

Dirty rooms. The bed was filthy and we had bugs crawling on us that looked like bed bugs when the lights went off. Hotel changed our room to then give us a “new clean room” inspected the bed and didn’t find any dirt or bug like issues but did find crushed candy in the carpet and food behind the TV.

Room was clean, comfortable beds, friendly staff. There were small treats, such as chocolates and cookies that were appreciated. Wish the bathroom was a little bigger.

Location was excellent with close proximity to mall shopping, highway and South Portland. 15 minute drive to beautiful Pine Point Beach. King bed was very comfortable, and A/C maintained a consistent room temperature; comfortably furnished. Nice linens. Shower had excellent water volume/pressure. No pool. Patio area was not very clean or organized. Breakfast was not very good - powdered scrambled eggs. poor selection of cereals and yogurt etc. But did have a waffle station if you have time.

Dirty room, cigarette smoke throughout the floor and overall a poorly kept property. Wasn’t expecting a 5 star resort, but for $300+ per night a comfortable clean hotel minimum

It's okay.

It was OK, Hotel shows signs of aging, not what we would typically see at a Marriot. Front desk staff did not stay at the desk - we arrived around 4 PM -- so we had short waits when we needed assistance, not horrible but desk should be monitored at all times. Our first room was not cleaned yet, had to return to lobby, wait for a desk clerk, and request a different room. AC worked fine. Bed was OK. Shower was OK but drained very slowly.

Very good

Very good

Exceptional

Good

Fine. The AC in the room smells of mildew, but other than that a nice room

The staff at the desk as well as staff in housekeeping never acknowledged us nor said “hello”, “good after” or “good night” at any time. Most of staff were on their phones. The only person who showed interest was a gentleman who worked setting up the continental breakfast area each morning. Very nice and welcoming gentleman employee.

Staff was very friendly.