Country Inn & Suites by Radisson, Schaumburg, IL

They did not have available room I booked. Waiting for refund a month.

Amazing staff pool jacuzzi all of it!!

Nice pool. Ample parking. Good breakfast.

I stayed here with my family and it was a delightful experience especially for the price. The front desk staff were amazing and helpful. They were quick to give towels, recommendations for activities and help with a key card that I just couldn’t get to work. The breakfast was standard and everything was clean. I would highly recommend

People upstairs were to loud don’t recommend

Breakfast had lots of your typical hot and cold options. Cookies baked daily for guests. Beverages free on weekday evenings. Pool and hot tub were nice with the last hour reserved for only adults. Staff so kind and helpful. Laundry was nice. Room was large and clean with comfy beds. Quiet and safe area.

Great and quiet place

Good stay staff helpful

Been busy so haven't had a chance to enjoy the place. Awesome staff. Will be back

Today I checked out in the morning around 9.40am and asked for the Copy of the Bill and I was told it will be emailed to you. It almost 12 hrs and No email has come.

Card deactivated and day before we left. Minor issue, but other than that was great

And breakfast was a great surprise! We loved the additions to the traditional American offerings.

I was disappointed in my stay because the pool did not look safe to swim in. The water was a dark gray, it looked like a chemical imbalance. I did not see anyone swim in the 3 days I was there. Although the staff said it had just opened after a renovation, it did not look safe for children. Also the 2 queen beds felt a lot smaller than queen sized. I felt disappointed I had chosen this hotel after looking a lot for one with an indoor pool and queen beds. I could not get comfortable out of fear the baby would fall out of the undersized bed onto the wood floor with no rug. We were also looking forward to swimming and would've chosen a different place if we had known. The back of the hotel also is poorly maintained with overcrowding plants, weeds, huge thistles, broken equipment. The breakfast was decent, not the best hotel breakfast but a step above continental and clean. Other guests seemed fine, I did not feel unsafe and it stayed quiet.

Front desk was very busy. The young lady handled herself very well. My only negative is she is so soft spoken it is very hard to hear her. Even my 14 year old commented on the fact he appreciated how helpful she was when he went down later, he just wished he could hear what she’s saying better and I had not even mentioned my thoughts. He too said soft spoken. She did excellent, was polite, knowledgeable and helpful, she is just quiet.

Terrible check in and check out experience. Staff were very rude and unprofessional. Tried charging my credit card multiple times for a pre-paid room which was flagged by my banking institution’s fraud dept. The owner made derogatory remarks and false accusations about me in front of guests in the lobby. Breakfast was less than satisfactory. Will not recommend and will not stay there again.

Very clean, hot tub and pool were great! Even gave free cookies! Breakfast was good too!

It was nice

The room was clean and the bed was very comfortable! We only stayed one night but it was a good experience!

The room was spacious. The breakfast was good with many options. The staff was friendly

Very acceptable to everyone.