Holiday Inn Shreveport Downtown by IHG

Great staff but room was not the cleanest.

Th property is old and needs renovations/updating. The room was lacking a refrigerator and microwave. Also, there wasn't a chair in the room. on the plus side, the staff was very accommodating and did their best to fulfill our request.

Great customer service . Big thanks to the lady at front desk your service was awesome.

Being thre whit my mom They take my money when the room was already pay for not cool and I ain't got my money yet

Location and price Nothing

Not a good environment. Dodnt feel safe en leaving my girlfriend there alone while I was at work. They wouldn’t refund my room I didn’t stay there. Just paid them for nothing. Pictures don’t reflect actual condition of hoel

Location is great! I purchased 3 rooms and didn’t get free breakfast. Kinda bs

The room was very clean and the staff was amazing

- arival an check in was a breeze..no issues no wait and the staff that was at the desk was friendly and helpful. - our room was 337 and when we walked in the room wasn't cleaned. The sheets were stripped from the bed but it wasn't prepped for the next gues. We went back to the front desk and informed them and without question gave us another room and comped us 2 free breakfasts. - arrived at rm 227 and saw that the AC cover was sitting on top on the unit like it had just been serviced. Room felt damp and cold. This rm was a double bed. 1 of the beds could have easily fell apart if some sat on it or decided to "jump into bed".. needles to say my husband and I left early and gave the coupon for the free breakfasts back to the front desk.. -the owners of this establishment could really benefit from reading and listening to the review and come up with a plan to renovate and upgrade those rooms... Shoot with what they are charging and a 20hr stay it could be done I'm sure...

No tub... I booked with one and floor was very slippery... smoke smell was coming in our so much that we had to put wet towels dwn to breathe a little bit better but I wasn't happy ...view not good at all

Location Parking is limited

Nothing 0?

Need extra help at the front desk.

Clean rooms

the room had a microwave and the bed was clean. I walked in ay 330 fully prepared tobpay for early check in, fron desk clerk flat out sd check in is at 4. I said ibwanted to checknin early since ibhad drove 12hrs, he sd no check in is at 4.so i sat in my car until 358 so i can check in. The 2nd clerk was much nicer. He even smiled. Anyway, the halls smelled stale and wet, my hotel door kept jamming, the location was terrible, and the shower pressure sucked.

Besides this, the food at the bar was really good that evening for supper--chicken wings and a chicken salad. Well done and tasty. This meal cost $27 but was worth it! The breakfast in the morning was going to cost an additional $30 for the 2 of us--plus an extra charge for pancakes. There was no continental breakfast included, so we ate somewhere else. While this may not be the place we stay on our next visit to Shreveport, we were very appreciative of and wanted to brag on the people who work there--from the front desk, to maintenance (who helped determine why the TV wouldn't work--batteries were in the remote backwards!), to the bar--everyone was extremely helpful and so very nice.

The building and rooms were looking tired Old & tired

Terrible property. Water leak. Wet carpet. Smelling corridor

Staff was very friendly and helpful

Location Parking