Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel

Exceptional

This hotel was close to the airport and to the breweries we wanted to visit. Room was very clean and so was the bathroom. Easy check in and great breakfast.

This was an okay hotel. While they did have free breakfast, which is nice, the selection was limited and quality of the food itself was okay. The room quality and cleanliness also was not the best, and the shower had evidently not been cleaned well, or at all. The provided shampoo, conditioner, and body wash were poor quality as well.

Pretty sure they have bed bugs. I got 3 bites in a line on my ankle, which is a tell tale sign. For only staying one night that’s a bad sign. I travel a lot and there’s always a risk of bed bugs anywhere, but if the hotel you are staying at is taking caution, there shouldn’t be frequent reports. I looked at reviews of this place and there are many other reports of it, so it’s likely they have a bad infestation they aren’t taking care of.

Recommend to come back

We ended up needing a place last minute and the price and property looked decent enough. Room was clean but did have a bit of a humid smell and the shower did appear to have mold on the corners. Location was good and breakfast was good as well.

Loved the stay , everything was up to standard

Clean room, friendly and helpful staff. Easy paeking

Great location. It had everything we needed.

Clean, easy parking helpful staff and good coffee

Excellent location near the Portland airport. Convenient shuttle service to/from the airport. Comfortable, large rooms. Good breakfast. Nothing

Very good

Very good

good stay. pretty clean and comfortable. had trouble with in room tv

Good hotel for the price. Interesting that the rooms do not have carpet but hard floors which are probably easier to keep clean. Breakfast was OK but not outstanding as some other chains have. Room was quiet. Rooms and bathrooms were in good shape but whoever did the drywall repairs, painting and calking did a poor job. I would setay here again if in the area and didn't wish to be downtown.

The rooms were very clean and liked the newness of the property.

Right place to stay

Convenient location and free airport shuttle service in a recently renovated hotel similar to the format of the major commercial hotels without the pricetag. Very helpful and accommodating staff even if shorthanded. Basic but clean and functional rooms. Perfect for a last night stay in Portland near the airport for out of towners or those nearby for work.

Fellow guests. Some staff was helpful, location Ended up with a double booking for one dat

Passable