Cresthill Suites Syracuse

Place was perfect. Could I have stayed longer I would have.

So the amount of space I needed for my family was great and the morning breakfast was good. However my overall experience at this hotel was not what I am use too. The floors was very dirty. It was was very sticky. My grandson socks that he wore were black.There was long stringy hair in the refrigerator, and dirty spots on one of the bedroom doors. I originally couldn't see it because the door was closed. I asked for towels and was told they didn't have any and was offered pool towels instead. The kitchen area didn't not have enough utensils and supplies iFor the amount of money I paid to stay there, this was unacceptable. I have never stayed in hotel were I had to use their pool towels to clean myself up. I really wish I can get a partial refund because this was terrible.

Location was convenient. Room size was great, however there was black mold in the air vent, bugs on the floor. Staff were unhelpful. I had to go to the front desk to ask for supplies such as towels, toilet paper, coffee. Rooms are only serviced after checkout.

Great for a quick stay over

This place is fine and a little more on the affordable side but the rooms are not very clean. They also have a lot of things that need fixing for example our bathroom had mold on the tub as well as rust, a hole in the door and the fan did not work. They claim to have anything you could need to cook in the kitchen however the 2 items we needed, a frying pan and baking sheet, they did not have.

Do not go here. The room was not great. Sofa was stained up and pull out couch mattress was full of stains and mattress very thin you could feel all the springs. Fridge looked greasy all over as if no-one has cleaned it. The front desk was not in the best mood. It just wasn't a great experience at all.

Pool was nice tho. Breakfast was good but doesn’t get replenished very quickly . I wouldn’t recommend this place even for the price I was charged.

Room was clean but they did not clean it while I was there for three nights.

The room was a bit dated but it was a very nice environment over all. The bathroom smelled like mildew so I sprayed some fabreez around the area which worked for a few hours. I would have loved an updated room.

Muy limpio, el personal muy atento, el desayuno excelente,

Enjoyed our stay. The only enhancement would be to have more cookware and dishes in the suites.

Clean quiet cozy

The place was clean and in great shape. Scott at the front desk was very helpful, professional and polite. I didn’t expect the room to be so clean and tidy, since other Quality Inns I visited were not as well maintained as this one. Overall - strongly recommend this Quality Inn to everyone.

The only problem I had was my last night the people over me move furniture back and forth all night. I called front desk a few times before they answered and told them. The noise stop for a few minutes and begin until about 3:45AM had to awake for work at 6AM.

Breakfast was slim picking, towels had hairs on them, bedroom smelled and ac was subpar. Very old outdated and stained. Sheets seemed clean, bed was not terrible.

Breakfast was only ok. Juice machine broken. No eggs. Need more protein options.

This property is really becoming run down. Stayed here less than 3 years ago and there is a significant change. Will not stay here again.

The place was okay and clean but the bed was really hard and the surrounding rooms were very noisy.

very comfy bedding quiet

Bathtub was extremely slippery. Not safe for older folks. Just a heads up.