The Parkview Hotel

Help desk guy was nice, very overwhelmed working multiple items at once.

We had reserved two rooms and specifically requested that they be located next to each other. However, upon arrival, we were informed that the room assignments had been mixed up and that no adjacent rooms were available. This was inconvenient, especially since the request had been made in advance. Another significant issue was that our room key cards frequently failed to work. Nearly every time we returned to our rooms, we had to visit the front desk to have the keys reactivated. We were told that the hotel was undergoing renovations and that this was causing system issues. While we understand that renovations can create temporary challenges, guests should be informed in advance, and rooms should only be made available when they are fully operational and ready for occupancy. Additionally, the booking indicated that breakfast was included. Unfortunately, the breakfast experience did not meet reasonable expectations. More than 75% of the advertised food items were unavailable, and there was no staff present in the breakfast area to assist guests or explain the shortages. This resulted in a frustrating and disappointing experience. Overall, the stay did not meet the standards we expected. Better communication regarding the renovations, improved room readiness, and a properly managed breakfast service would have made a significant difference.

I didn’t stay and cancelled the reservation with the person on the desk. The hotel is in terrible shape and is uninhabitable.

Renovations are underway it needs it

Neighborhood was close to the armory but really sketchy area. A lot of homeless people walking around the area. Not much going on. Definitely don’t show up a minute before 3 as they won’t check you in until then. Hotel is pretty run down. Only plus was the comfortable bed

The room looks nicely updated but it is missing key items that were formerly there. The large entry area looks bare since the room no longer has a dresser or a desk. The dresser is a priority because there is no place to store clothing now. You have to live out of your suitcase - a major design mistake. The light above the bathroom mirror was removed. The ceiling light does not adequately light the area above the sink, making shaving and makeup difficult. The Parkview's "Living Room Lobby" was spacious and welcoming. It appears Hampton management is going to destroy this ambience.

Nice hotel but parking is not so easy with all the remodeling going on.

2. Hotel rooms are very good 3. Breakfast included with the stay but it was available for first day only (we stayed 2 days). but on the day of departure (2nd day) it was so disappointing and we were struggling to find the breakfast and the staff was not available to cooperate it 4. On the 5 floor hotel, only 1 lift was working due to hotel was going under renovation

Nice location

I've booked through Expedia many times and have never experienced anything like this. Dealing with these unauthorized extra charges has been incredibly frustrating. I recommend checking your credit card statements carefully if you stay here.

Safe, clean and parking was free.

Very airy and clean. Kind staff and lots of avail parking! Great Fans in the room for the summer and just as great heat in the winter. Have Stayed during both types of weather & will stay AGAIN.

Wouldn’t stay again

Not such a great stay here. This place is ghetto. We were up most of Saturday night because of screaming and fights in the parking lot. They tried to put us in a room where you have to roll over the bed to get inside of it. We changed rooms and stayed in an unrennovated room, just so we could access the room. I have physical limitations and can’t roll over a bed every time I need to use the bathroom. We had to fight to get any kind of refund from the hotel through Expedia. Save yourself a headache and stay somewhere else.

Aging hotel that's currently under renovations. No issues with the room. Clean, bed was comfortable, fridge, microwave, and air conditioning all worked without issue. The only negative is the lack of secure parking. The parking is behind the hotel off the alley. It's free. Free parking is a bonus but it's also a little concerning. The area around the hotel isn't inviting, but also isn't terrible. With that said, I would still stay here again.

At check-in we were behind a woman at the front desk waiting, the employee was on the phone with a clearly disgruntled customer for more than 5 mins and was clearly irritated at her - I requested TWICE he put the phone call on hold and deal with 2 customers waiting to check in, he did not and spent another 5+ minutes just listening to her rant and didn’t even apologize to us. The shower leaked quite a lot all over the tiny bathroom floor, bathroom did not have a toilet paper holder; it was a suite room w microwave and fridge but not a single paper towel or napkin or utensil or plate or coffee maker.

The hotel is under renovations. This is not shared on their site so you cannot know at the time of reservation.

Property was clean, but I would say it's more like a 2 star. Missing shower gel in my room, just shampoo and lotion. Shower stall was leaking into the rest of the washroom.

Morning staff was great. Gave me a bottle of water.

Parking was bad. Behind the hotel were too small, dumpy parking lots. We did not feel safe leaving our car parked there. Hotel staff was not friendly nor helpful. Overall the place was dark inside and not super welcoming. Had a touch of a creepy vibe to it. I discovered it was a former dormitory for resident dentists and doctors studying at college. During that time they used it also as a research lab. Could have been why it was creepy. Doubt if we ever stay here again.