Residence Inn By Marriott Tampa Downtown

This was a horrible experience. I arrived very late and the place was under construction. In the morning I found out that there was no hot water and I couldn't take a proper shower. I asked for a refund for the room - they told me that they would contact you and then get back to me. I don't recommend this hotel.

Front desk staff was never available and a bit rude. Breakfast was delish! Property has potential once remodel is complete.

Overall our stay was great! ⭐️⭐️⭐️⭐️⭐️

Room was much bigger than expected everything was well kept check in and check out we're both very easy staff was helpful in printing some work-related materials

Even though the hotel was under renovation, it was clean and the staff was friendly and attentive.

The property is in an excellent, central location downtown. The facilities were top-tier, even though the hotel is currently renovating. Everything was wonderful down to the staff who were very accommodating. In other cities, this type of hotel would charge an arm and a leg, but the prices were beyond decent and I appreciated the free breakfast. I’d highly recommend to anyone traveling to, or through Tampa. Five stars!!!

The most frustrating detail: coffee in the lobby was cut off at 9:55 AM, five minutes before breakfast service even ended at 10:00 AM. If you're running a few minutes late or want a second cup, you're out of luck. Waiving parking fees during the renovation period would have gone a long way toward softening the inconvenience, especially for first-time guests forming their initial impression of the property. Would I stay again? Maybe once renovations are complete — but not during this phase.

They were in the middle of renovations, but that was more than compensated for by the quality of the experience. I accidentally left my makeup in the room after check out and the staff had it waiting at the front desk when I got back. The sweet lady managing the breakfast was less like a hotel employee and more like you're friends with her kids and she's feeding everyone in the neighborhood. She was so friendly. My husband and I will definitely be going back.

They are doing some remodeling but it didn’t affect our stay

Estaban en remodelación y había ruido constante que no dejaba descansar y trabajar. Además me cobraron $25 por día por parqueo y no fueron muy claros a la hora del check in

This hotel did not advertise its "under renovation" status on partner/affiliate networks. I have been a Marriott customer for over a decade and this is THE WORST HOTEL experience I have ever had. The front desk staff is clueless and powerless, and the management/renovation foreman could care less about being in the hospitality industry. One working elevator. Daily water shutoffs, described as "2 hours or less", which became all day. EVERY SINGLE DAY. Backed up toilet and bathtub, which were never addressed, despite the front desk staff logging the feedback. The elevator hallway in the detached parking garage smelled like a musty incubation chamber for Legionnaires' disease. The second room in our 2-room suite had a blocked or obstructed AC vent, so one bedroom was freezing and the other was a sauna. No ice maker or ice tub. This hotel single-handedly ruined our vacation. Read other reviews - this has been going on for months. Marriott corporate: take a lesson from the IHG Holiday Inn Downtown Raleigh - if you're going to renovate, take the L, shut down, and renovate without making your customers suffer your gross incompetence. You all should be fired and this hotel should be closed.

I do not love the parking situation and that I have to go across the street, use a parking garage and if it is a busy time you may not find a spot since you can only park in designated areas. Would like to see the breakfast be a little more upgraded. Overall I give it a good rating because it is a good hotel choice.

Pool, breakfast, lovely clean modern rooms and amazing staff, especially Sheea on reception who was so helpful when we left our bags before we could check in and help us later too with good advice. Nothing, and even though there were renovations going on, it didn’t affect our stay.

The property was still undergoing construction, and the room I reserved was not available.

The stay was very good

The hotel is going through a refurb presently, so some the rooms will soon all be restored to former days. Our room despite in the older side, we very good, and so spacious for a family of 5, the 2 bedrooms a real bonus. Great breakfast, definitely a highlight! Alongside having a swim. Our stay was really impacted by renovations, just the very visual impact of the lobby being worked on. A good stay and we would stay again.

This hotel was being remodeled at the time of my stay and was never notified ahead of time. The elevator was out of service most of the time, we were on the 3rd floor. Would have to call front desk, to have them send us the elevator, the construction crew was using, very frustrating and inconvenient. Staff would see us trying to use the elevator and not offer any help, till you asked, first time we used it, lady saw us get in elevator, knowing it was out of service, once we realized and opened elevator, lady said it was out of service and walked of. We walked down hall to find another elevator, which there was not one. When we came back to the front daesk, which is right next to elevator, we had to ask, how to get to our room. Lady at front desk which checked us in and watched us run all around says, oh I will call someone and have you go up on construction elevator, INSAIN. They were remodeling a room directly above our. They started using jack hammer and drill at 8am, very loud and impossible to sleep.. Then we went to leave and there was no one at front desk, so we just left. That afternoon, I got a checkout receipt from the hotel, with a parking fee, that I had never been told about. Would not recommend staying there, the staff was very disrespectful and not helpful. Plenty of other places to stay in Tampa.

Could not accommodate us on a change of room! You could not tolerate the noise of jack hammer under your head ! Notified Expedia and notified them of the terrible situation! The hotel should have remained close while on construction

Great location right in the heart of downtown Tampa. Worth every penny.

The breakfast was good and the pool was a nice bonus since it was very hot out and we enjoyed the time there. The kitchen area in our suite was well stocked (not that we cooked, but it seemed we could have) and the bed was very comfortable. Our toilet was full of excrement when we got there, and the shower had a drip which had worn down the floor of the tub and left reddish marks. It looked pretty gross. I also struggled to control the temperature of the shower, it was scalding most of the time. The carpeting throughout the suite was not great, had some pulls and stains.