Tampa Marriott Water Street

Clean room, great view, responsive staff.

We will definitely come back.

The hotel is absolutely gorgeous, with a beautiful atmosphere and great location. The staff was very friendly, helpful, and welcoming throughout our stay. We had a great experience and would definitely stay here again!

I enjoyed my stay! The room was great ans the front desk staff were great!!

Exceptional

Staff was friendly; however, room

Very good

Beautiful property, conveniently located near the Convention Center and Benchmark Arena. That being said, this hotel leaves much to be desired. Hallways near rooms were narrow and dimly lit. Wi-fi in the hotel was spotty: signal was constantly dropping and shows on internet TV would buffer often. The pool and pool bar were closed for maintenance and we were told we could walk across the street to use the JW Marriott pool if we wanted to swim. Had I known this when booking, I would have chosen to stay at the JW Marriott, which we will, the next time we are in Tampa.

Super nice room

Not clean the room and many charges not included

Great

The hotel rooms definitely need deeper cleaning. Our bathroom had lots of hair on floors and sink. Lobby is beautiful but rooms are out dated. For the price we would stay elsewhere next time.

Good location Our experience with this hotel was extremely disappointing and unacceptable. We were misled about the parking charges and the destination fee. We spoke with the manager several times and repeatedly asked for written confirmation of her promise that the destination fee would not be charged. Despite these clear assurances, the fee was still charged to my card. About a week later, I called the hotel to file a complaint and spoke with the main supervisor. She promised that the money would be refunded. Unfortunately, she did not keep her promise, and the refund was never issued. In addition, the shower in our room was broken. As compensation, we were offered a complimentary breakfast, but the hotel later charged $150 to my card for that supposedly free breakfast. I have never experienced this level of dishonesty at every stage of a hotel stay. Promises were repeatedly made and then ignored. We intend to continue pursuing this matter, as these charges remain unresolved. This experience left us with an extremely negative impression of the hotel, its management, and the way guests are treated. I cannot recommend this hotel.

The front desk was great. We had arrived early and she gave us the key to the pool and gym. She asked us if we wanted them to hold our bags which we did. Pool was so gorgeous, the view. Bar near the pool was amazing as well. When our room was ready, we picked up our stuff but one of the men offered to take our stuff upstairs for us, he was very kind. He also gave us some places to eat which we tried out one place right across amazing food. Check out was great, we did it through the app so we did not have to wait downstairs. Other issue we had was the outlets in the room weren’t working great.

Great customer service!

Lovely hotel Breakfast horrid, half the time no buffet as functions At every turn they try to rip you off. It was constant and obvious resulting in an argument when I checked out

Great location, great ambience.

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The rooms were clean, comfortable, and offered great views, and the location is hard to beat—within walking distance of the Riverwalk, Amalie Arena, and several excellent restaurants. The amenities, including the fitness center and pool, were top-notch. I highly recommend the Tampa Marriott Water Street to anyone traveling for business or leisure. I look forward to staying here again!

The property was lovely. The room was cleaned and ready for us. The staff were ridiculously helpful. The morning of checkout, we needed to have items transferred across the street and they graciously assisted. Highly recommend.