Residence Inn by Marriott Tulsa South

Breakfast was good with very good scrambled eggs and sausage. Unfortunately, the orange juice was gone at 9 o’clock when I got there. Room was very well appointed and extremely well laid out. Staff were very helpful. Lighting in the kitchen and living area was a little dim.

Had to change rooms because TV did not work in the room I was given. Room was clean and well maintained. For the most part, staff was friendly. Breakfast was the typical scrambled eggs and sausage. Hotel stay was above average. Excellent location to resturants, movie theater, and shopping.

Room was clean staff was awesome breakfast was good pool was nice

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The location was excellent, close to highway access, malls, restaurants and attractions. Hotel also has a great basketball court and swimming pool, tons of things for family fun. The room I originally booked was unavailable last minute due to an issue with the HVAC. However, they did the best they could to accommodate my needs. I was given more than one room and it was complimentary, so although not ideal, I was extremely appreciative.

Everything was really good. Check in, stocked up kitchen. Bed and bathroom were clean and super soft. 30 second drive from the convention center and the theatre. Now I'm not sure what was going on the last 2 days but they have a full breakfast bar. Had signs for egs, sausage and whatnot but all were empty. Maybe something broke but what do ya do.target was right there anyway and you're surrounded by restaurants. I'll be coming back again next year.

Great place, very clean, nice heated pool that was actually heated, basketballs on the basketball court for everyone as well as fire pits and outdoor seating areas. Very friendly staff, my only complaint is that I had to call the front desk twice and let it ring for a long long time before anyone would pick up. Other than that, the breakfast was great and I’ll definitely be staying there again in the future!

Superb

Great place!!! Most of their staffs were great, polite, professional. A lovely place to stay with family.

Very good👍

Room was very dirty

One issue in bathroom shower head was broken..reported to front desk

The looks old and shows signs of needing an upgrade

I want to start off by saying that Tony was incredible. One of the nicest people I’ve ever met. Everything else was a horrific. The first room we were put into had ants all on the counter tops and in the sink, the walls were scratched up, and just looked kind of beat. We let Tony know and he moved us to a different room, and was fantastic about everything. The second night, the ac did not work and was 80 degrees in the hotel room, with the thermostat set to 68. The front desk person that night (not Tony), came and inspected, messed with the thermostat. Then said “I guess I’ll go make arrangements”, and left. Definitely lacking in the customer service department. Also the TV was broken. The third night, the girl working was amazing. She was dealing with a situation where another guest had all of their clothes stolen from the laundry, and were rather grumpy. I sat and chatted with the woman working for a bit, and she was incredible despite that. All was good in the third room they put us into until the morning after, my wife woke up with 2 bug bites on her torso, and 2 on her arm, that look like bed bug bites. All in all, super disappointing stay, we’re leaving with bedbugs, moved 3 times, someone else got their clothes stolen, and the customer service from the 2nd gentlemen was less than stellar. I won’t be staying in this hotel ever again, and I will be seeking a refund.

We were extremely disappointed with our stay. We brought our church youth group to town for a conference and chose this hotel because we expected a welcoming and professional environment. Unfortunately, that was not our experience. The 3:00–11:00 p.m. manager made our stay uncomfortable from the moment we arrived. He repeatedly singled our group out, and his behavior made us feel like we were being targeted for no reason. The most embarrassing moment was when he yelled at me from across the hotel lobby in front of our students, other guests, and other church groups staying at the hotel. That was completely unprofessional and unnecessary. We understand that hotels have policies, and we respect those. We work hard to teach our students to be respectful and represent our church well. However, there is a respectful way to communicate with guests, and this manager consistently failed to do so. We spent a significant amount of money expecting a quality experience, but instead we left feeling unwelcome, embarrassed, and frustrated. I hope management takes this complaint seriously and addresses the behavior of this manager so that future guests—especially groups traveling with students—are treated with the respect and professionalism they deserve.

Nice area We were extremely disappointed with our stay. We brought our church youth group to town for a conference and chose this hotel because we expected a welcoming and professional environment. Unfortunately, that was not our experience. The 3:00–11:00 p.m. manager made our stay uncomfortable from the moment we arrived. He repeatedly singled our group out, and his behavior made us feel like we were being targeted for no reason. The most embarrassing moment was when he yelled at me from across the hotel lobby in front of our students, other guests, and other church groups staying at the hotel. That was completely unprofessional and unnecessary. We understand that hotels have policies, and we respect those. We work hard to teach our students to be respectful and represent our church well. However, there is a respectful way to communicate with guests, and this manager consistently failed to do so. We spent a significant amount of money expecting a quality experience, but instead we left feeling unwelcome, embarrassed, and frustrated. I hope management takes this complaint seriously and addresses the behavior of this manager so that future guests—especially groups traveling with students—are treated with the respect and professionalism they deserve.

Exceptional

Clean and beautiful facility.

Exceptional

Everything was amazing the staff, the room, the breakfast, the pool. Spectacular! My only complaint is that the beds are too firm for my likeness. However that’s just a personal preference and didn’t affect my stay.