Coastal Hotel and Suites Virginia Beach Oceanfront

My family and I booked this place last minute, which made our vacation budget stretch a bit. This place looked really nice in the pictures, and it was the best I could find at the time of searching. The total came up to $1,012 for 2 nights, but I accidentally put 3 people, and we were 5. When I was paying, it said the room maximum was 5 people; therefore, I thought I was good to go. When I got to the facility, the employee asked how many we were, and I said 5. She charged me for extra guests, but I tried explaining to her that it was a mistake and I thought I was fine. She didn't care and just charged us, which was sort of an inconvenience for us. Apart from that, even though we paid for 2 extra people, we got nothing- no extra bed, like? I tried to understand that, but after seeing the whole facility, I was disappointed to pay so much, and it did not look like the pictures. The pool room is very dirty; they should clean their windows. In the pictures, everything looked pretty, but seeing it in person was disappointing. We got the room with two separate rooms with king-size beds, and it was not worth the price. The place is so small and just not good. I've gone to better places for less money and better hospitality and I do not think I will be coming back:(

terribly maintained room, less trained staff. The worst hotel I ever booked under Wonderful rate at expedia.

The hotel was great, staff was friendly, outside looked clean. Upgrades could be done to the rooms, but no bad odors, kids and wife had a good time.

The room was exceptionally clean with a wonderful view! The breakfast is very decent.

Cleanliness location No dumb bell weights in gym

It was right on the beach, the breakfast was delicious, hotel was very clean. Shower head wasn’t that great

Superb

Exceptional

Exceptional

Perfect Stay

Location Breakfast

This was our first time staying here and we were so impressed. Having parking and breakfast make spending time on the beach easy. Any beachfront property has issues with sand, but the staff kept it as spotless as possible. The staff was helpful and friendly. We had an issue with the hairdryer and it was changed out promptly. While we didn't have kids, it felt very family friendly. We will stay here again without hesitation.

I was skeptical when booking this hotel. It was a last minute booking but I was so happy when we arrived. The staff were all friendly and helpful. The breakfast was great. Though it ended a bit early for those coming from the West Coast. The view from our room was amazing and the 2 firework shows from the balcony were exceptional. The room was clean but definitely could use some updating.

The location was near a lot of good spots within walking distance. Fireworks happened right in front of the hotel oceanfront. Breakfast is included and was pretty good. Service was good.

Facilities were very nice and staff was very accommodating to my needs. Property was great & in a great location.

Exceptional

This is the third time we have stayed at this property so we obviously enjoy it. The layout of our suite was great, staff were courteous and helpful. The rooms were clean and housekeeping came early which my wife appreciated. We plan on staying there next year.

Exceptional

Very good

Location central Dated