Canopy by Hilton Washington DC The Wharf

Elevators need help Poor offload on loading

Conveniently located.

The room dimensions were excellent, the property was impeccably maintained, and the location was highly convenient.

Exceptional

Exceptional

If you’re planning on parking in their garage or using Valet, don’t! They only have 70 reserved spaces so if you’re going on a busy weekend with multiple events happening at the wharf, you more than likely will be SOL. As for the hotel itself, friendly staff, clean rooms, and nice views. The most frustrating portion of our experience was not being able to load our bags to take them inside but having to park a mile away and having to uber over there with all of our things.

Terrible check in experience and didn’t get the room we booked. Good housekeeping and location. Bed was comfortable. Didn’t use any other amenities.

Poor

I wish they had better parking but 10/10 overall

The room #430, once we got settled, was comfortable. We really liked the walk in shower stall, the sliding barn doors and the amenities it was outfitted with. They easily accommodated us when we had to cancel one of the 2 rooms we reserved due to my elderly Mother and her caretaker having to cancel last minute. First, you already know what your parking situation is like there; we were not happy with the lack of being able to easily park. Next, I swear that I had made the reservations for the full River view rooms; that's what I had been specifically looking for when I made the reservations. In any event, we arrived and they gave us our keys to a room on the 6th floor that was directly in front of the elevator, also finding that it was for a Partial River View room. Upon seeing this, we went back to the front desk. We were willing to pay to upgrade to the full river view rooms but they told us none were available. After a few moments, they offered us a Partial view room that was closer to the end of the bldg that would give a better view of the river. Even though we appreciated the offer to accommodate us better, our first question was "why would they give us a room in front of an elevator in the first place, instead of this one when they knew the better room was available?!". I'm a fairly frequent visitor to DC and I've experienced that at other higher end hotels (being put in rooms in front of an elevator) on more than one occasion. Is that something that's done to guests that are not paying rack rate because they're using Booking.com at many hotels or just at Canopy?

The room #430, once we got settled, was comfortable. We really liked the walk in shower stall, the sliding barn doors and the amenities it was outfitted with. They easily accommodated us when we had to cancel one of the 2 rooms we reserved due to my elderly Mother and her caretaker having to cancel last minute. First, you already know what your parking situation is like there; we were not happy with the lack of being able to easily park. Next, I swear that I had made the reservations for the full River view rooms; that's what I had been specifically looking for when I made the reservations. In any event, we arrived and they gave us our keys to a room on the 6th floor that was directly in front of the elevator, also finding that it was for a Partial River View room. Upon seeing this, we went back to the front desk. We were willing to pay to upgrade to the full river view rooms but they told us none were available. After a few moments, they offered us a Partial view room that was closer to the end of the bldg that would give a better view of the river. Even though we appreciated the offer to accommodate us better, our first question was "why would they give us a room in front of an elevator in the first place, instead of this one when they knew the better room was available?!". I'm a fairly frequent visitor to DC and I've experienced that at other higher end hotels (being put in rooms in front of an elevator) on more than one occasion. Is that something that's done to guests that are not paying rack rate because they're using Booking.com at many hotels or just at Canopy?

I lived off and on in the DMV between 1990-2018, but almost exclusively stayed in the Tyson’s Corner area hotels. Not since I discovered the Wharf. A breath of fresh air and convenient to everything. If you haven’t been recently, do yourself a favor and check out this hotel and its surrounding environment.

Location to The Anthem, the ward, and restaurants could not be better. Staff were exceedingly nice. There is not a direct elevator from ground floor to your room. The cost was very high, the most expensive hotel of my life.

Property was clean and comfortable. I would return.

Very nice stay! I’d book this hotel again.

Stained carpet

Awesome front desk staff! Rooms were comfortable and location was perfect!

Location is awesome The bed was very uncomfortable so hard and the AC cycles on and off all night very loudly. Parking is very expensive. Breakfast was over priced for the food.

Great stay close to The Anthem for a concert.

The staff and everyone there were very helpful and kind, the property was clean and modern