Holiday Inn Washington-Central/White House by IHG

7 out of 10

Very convenient location.

I thought everything was fine. When I checked in, the front desk staff told me breakfast was only $6.99 per person, with children free. I had seen online that breakfast cost $23 total when booking, but I hadn't selected it at the time, so I felt a bit regretful and wanted to take advantage of this deal. I double-checked: "Is it really $6.99? So two people would be $14?" She confirmed yes. Later, I asked again if it was indeed $6.99—just to make sure—and she said yes. I decided to go ahead and pay after eating. I don’t think my English is so poor that I couldn’t understand or misheard numbers. But the next day, after having breakfast, the charge came out to $16.99—far more than what I was promised. A meal like that isn’t worth even half that price. I’m not upset about the price itself; what bothers me is the suspicion that the front desk staff deliberately misled me, played with me. I feel extremely angry and disappointed.

Staff was very friendly and helpful. Buffet was worth the money. And best coffee I have had in a while. I wish I knew what brand and mix it was!

Thanks for a great stay

Our stay was great. The hotel was very convenient and the staff were most helpful. Would definitely stay there again.

Very convenient location

Great hotel especially if driving to D.C. About 1.5 miles from the White House and has great, secure 24-hour parking

Reception staff was excellent , very helpful .

Great location, helpful and friendly staff The bathtub wasn’t really clean

Great location My room had hair in the toilet and tub when I checked in. The curtains fell from the ceiling so I didn’t have the room darkening set for the morning.

Location, accessibility, clean, and friendly staff. Also, it had a parking garage on the premises. I wish it had a full restaurant. There is a Johnny Rockets in the lobby.

Clean and great amenities like the complimentary water and coffee in the room and conveniently located to restaurants and historical landmarks.

Good value

Breakfast was good! Staff was friendly!

Clean.. only thing is it was under construction, so pool wasn’t available

Our room was very clean and well maintained by the staff. The breakfast buffet was delicious and very fresh. The rooftop pool was amazing with a great view. I would highly recommend this hotel.

Location was great. The neighborhood was quiet. About a 20 minute walk to the museums and National Mall. Couple of restaurants within a 5 minute walking distance. Staff were super helpful and friendly. Johnny rockets in located inside with a breakfast buffet for 17$. To use the washer and dryer was free. Only downside was there was a gap in the AC unit of our room from a missing screw so flies were coming in but nothing a piece of paper couldn’t fix. Other than that it was a good stay.

I thought the staff was really friendly!

The bathroom was very very small and the trim around the tub and or door trim is peeling badly. I was expecting so much better but I guess you only get what you pay for. $400.00+ for 2 nights we should have been treated like "Royalty" instead we are given a room with a view of dumpsters and the backside of the property and the back of other buildings and treated like the staff was doing us a favor letting us stay there. Not impressed.