Best Western Plus Waynesboro Inn & Suites Conference Center

Was great till I left my hat in my room when we checked out and called later to tell them about my hat and they never called me back about it

Clean room, very helpful staff

Great staff, friendly, and helpful. Room was clean and very comfortable at a reasonable price. Third time staying there passing through. 5 stars!

Pool was closed and so was exercise room

This is a decent property, they only problem is the pool is out of order. It's currently being used to store things. I believe they now have that on the website but for those booking through a third party app, be aware there is no pool in service here. Other than that, it's a a decent place to stay. The breakfast is good, offering hot items along with the usual continental offerings.

Clean room, friendly staff and good breakfast.

It was clear the hotel is in the middle of updates, with new TVs in boxes throughout the lobby and some unoccupied rooms appearing to have flooring renovations underway. The improvements are promising, but customer service and communication could have been handled more professionally and empathetically.

very good door didn't close easily. lock on top above regular lock was broken

Clean room, very friendly staff, easy access from interstate.

Guy on reception told me that restaurant next to the hotel is awesome. If awesome means cold bbq and total service absence than he was right.

Only ding was the pool was closed. Good buffet breakfast. Friendly staff. Great location. Plenty of restaurants within walking distance. I didn’t know Cracker Barrel served alcohol. I do now. Good to have a cold one after traveling.

Was concerned that there was no fan in the bathroom to vent the air while I was showering. When I tried to call the front desk about it, there was no answer. Also, the way the shower was constructed water from the shower drained in the actual room (as opposed to the shower). I had to use the towels to soak up all the water so that I could stand at the sink!

Room was clean but there were no coffee making facilities at all. You had to go downstairs to a dispenser to get a drink. Breakfast was poor with very little choice

Everything was clean and well kept. Gluten free muffins were available at breakfast which I greatly appreciated as someone with celiac disease I usually have to go without or get breaks somewhere else on my own.

A/C worked fine, no issues

Staff was very friendly and helpful.

great!

Great stay. Would stay there again.

I stay here quite a bit convenient location to the Cracker Barrel. Staff is always friendly and helpful. For the first time ever meeting, Room was being used for a graduation party. Music was playing all the way up until 10 o’clock. It was literally during the jawing the wall. I like let people to enjoy graduation, but I feel that the music should’ve been cut off around nine for people who’s got to get up super early for work.

The hotel is clean and Jeff at the front desk was very helpful. The rooms and hall way are dated.