Sonesta Simply Suites Des Moines

For $150 a night it was overall okay, and it was fine enough for the 1 night we were there. But we would not choose to stay here again, at least in its current state. Once the remodel is complete though, this place will be a contender! Staff was nice enough.

Freshly remodeled.

We stayed here on 2 separate occasions. I had messaged the hotel asking for rooms that were close together as there were 4 of us. We were put at opposite ends of the hallway. When we entered our room, it reeked of cat urine. We asked to be moved and were taken to the second floor, but both rooms smelled of cigarette smoke even though this was billed as a nonsmoking hotel. Finally, we were taken to the 3rd floor and this room still had an odor to it, but not as bad so we bought some sanitizer spray which helped. We were told there were plenty of rooms on the 3rd floor so I said I had asked for rooms close to each other and was told the message I sent through Expedia wasn’t read. The clerk contacted her boss to see if our daughter and 2 year old grandson could be moved, but our request was declined. On our last night there the smoke alarms went off in the building shortly after midnight and we were told it was due to someone smoking on the first floor. We will not be staying there again and wouldn’t recommend this hotel to anyone.

They got us a hair dryer right away but were unable to provide a coffee maker. They were very accomplished and made coffee in their office and brought it to us. Thank you

This property was Very clean & nice. I was just disappointed at the front desk. There were many groups of people maybe 5 to 6 waiting to get checked in she would not check anyone in until right at 4 o’clock.

Everything is.clean and working

There was a unique smell the minute we walked into the building, not sure what it was. Floor was very sticky. There were 2 staff at the check in and there was a line, but only 1 staff helped customers, the other just sat and watched. The room itself was not thoroughly cleaned, we found a can on the floor behind the chair next to the bed and there waa a quarter on the floor in the living room. Would not stay there again.

Clean, some updating has been done. Great value for the money, kitchen comes with silverware, dishes, glasses, a couple pans , full size fridge and lots of storage. Has an electric two spot cooktop, microwave and dishwasher. No frills hotel that gets the job done for a good price. Quiet location just off the interstate, several restaurants nearby.

First room smelled like smoke really bad. Front desk worker was nice. Second room had a space by door so bad you could see the hallway. Anyone could look in or out

I liked the kitchenette with a regular refrigerator so I could freeze my ice packs for my cooler. The room was clean and the bathroom was accessible for my husband who has mobility issues. The bed on the other hand is not what I would expect in a mobility accessible room. The bed needs to be a little higher and firmer to make it easier to get up from. Other than that it was a very nice room

The room was clean and the air conditioning worked great. I was able to get a good night sleep and I usually can't sleep good in an any hotel.

They need a large ice machine. The refrigerator ice machine very noisy and made 12-14 ice cubes over night. When you are in town for ballgames you need ice for coolers

The room was in run down shape. When we got to our room Friday night all we could smell was garbage from the overflowing can in the hallway. The doors were dirty, the couch was stained and the pull out bed was miserable. I felt the springs in my back and body all night. I’m only leaving a review like this because I want people to know. I would rate the room 4/10. The staff were helpful and the shower wasn’t bad.

The rooms seemed clean and well maintained ...staff was very friendly

Cons: Rooms need major updates and cleaning. Walls were dirty and beat up. Half of the wall outlets didn’t work. No extra bedding provided for the pullout sofa. Toilet seat was broken. The list goes on. Rooms needs LOTS of TLC.

Excellent accommodation. The rooms are big and the set up for some office space. Excellent stay.

Overall good stay

Spacious room, very clean and the staff was extremely helpful

Unfortunately, I was unable to stay at this location. There was visible water-damage and an overwhelming musty odor. On top of this, there were a variety of scented products that attempted to mask odor. I felt ill after just dropping my items into the room and decided not to expose myself any further, so I left my keys at the desk. Very kind and wonderful woman at the front desk when I checked in.

Wish it had a pool.