Best Western Springfield West Inn
About Best Western Springfield West Inn
Best Western Springfield West is located in West Springfield. Free WiFi access is available. Six Flags New England is 7.5 mi away. A refrigerator, coffee machine, and flat-screen cable TV are included in each guest room. The private bathrooms are equipped with a hairdryer. West Springfield’s Best Western has a 24-hour front desk and laundry facilities. Refreshments are available from the on-site vending machine. The property offers free parking. Springfield Country Club is 0.7 mi away from the Best Western. MassMutual Center is 2.6 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Way too many Spiders. Staff was not surprised when I brought it up
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. no one was on customer service when i return my key. Need people on front desk to assist the client.
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Disappointing
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Very clean, and the staff were so nice! Great place to stay.
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None
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The staff were helpful Pillow cases were used again, instead of changing them, they were turned inside out
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The room was clean and comfortable. They had a good variety of food for breakfast and plenty for everyone. When we turned the water on to take a shower the spout to fill the tub flew off.
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Beds were comfortable. It was clean. It was a tired old hotel. The exterior was overgrown with weeds and horrible.
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Room 309, Robert Hilker,
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Was good. Not excellent but decent
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💪
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The reception desk staff was exceptionally friendly and helpful. She even offered us water while we waited for other family members to arrive. The breakfast was good, sausages and egg as well as muffins and eggs. The room was big enough and the shower had good pressure. The A/C worked well, important on a 90 degree day. Breakfast coffee was a little weak. A minor thing!
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Everything was good
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The vending machine needs to be updated overall everything else was good
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It’s a good location Wasn’t too clean sheets had stains
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They were having elevator issues and the room I was assigned (closest the stairs) didn't have a chain lock or secondary door lock. The room and hotel was fine for one night stay.
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Passable
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Curtains were dirty/stained. Exhaust fan in bathroom was also quite dirty.
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Easy access, clean and nice looking The refrigerator in my room didn’t work
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No problems
