Extended Stay America Suites Salt Lake City West Valley Ctr

Exceptional

I've stayed at many hotels I travel for a living. I've stayed at many extended stay hotels. This one was one of the worst for sure. I first walked in and there was this very heavy smell of mold. It had been humid so I said okay I'll just get some air freshener and deal with that cuz otherwise the room looked relatively clean. But then it started second night I was there I saw a couple of flies. The third night I was there I saw like 20 or 30 flies and I was like okay what's going on. Woke up on the fourth day which was the day I was checking out and there was literally hundreds of flies everywhere all over the ceiling all over the walls bathroom the kitchen everywhere. I started looking through the cabinets which I hadn't done previously and above the microwave was somebody's doordash meal that they left and the cabinet above the microwave. Flies we're just coming out of that place and the hundreds it was like some kind of horror movie. Needless to say I won't be staying at this hotel again. I have been too many extended stays which were lovely this one was not.

Rooms do not look as advertised way out of date

The staff was great, once again they went above and beyond for my family. Made us feel at home in every way possible.

The staff was very attentive and April and Jodi were the best.

The staff was really helpful and the location was perfect for where we needed to be but our room smelled of cigarettes and had a strong pet odor in some areas. It was the last available room so maybe thats why.

Yes is good

Exceptional

Room was good but never got house keeping, stairway needs to be cleaned

Location Cigarette butts everywhere

The carpet seemed to have alot of built up residue or grime because we can smell it and was affecting our breathing. We highly recommend deep carpet clean or replacement. Lots of homeless around the area but convenient to venues ans attractionsnwe were there for.

Superb

Staff goes in your room when you’re not there. The premises smells like cigarettes

Everything There was nothing I didn't like

The room was not as described. There was no fitness center as listed there were homeless people everywhere inside and outside. The room smelled so strongly of smoke that I could not stay there.

The bathroom had a leak on the shower head that sprayed over the curtain onto the floor. The kitchen sink faucet also had a leak.

Please be prepared for roaches.

Good place

Good location for the airport, staff and level of room cleanliness good. This was a reasonably priced alternative for the day we needed it and served its purpose with no drawbacks.

I will say I have stayed at worse places. That being said this overall wasn't to horrible. The front desk person was not very personable we stood there for about a minute before any word's came out of him he was finishing up a text or a level of candy crush on his phone or something. The room is old looking the refrigerator and stove are in need of a little love. The room itself was fairly clean a couple hair's on the sheets looked like dog hair im not to sure. The bathroom was surprisingly clean no stray hair's and the towels were clean so kudos for that. The air conditioner was basically on its last leg or about to die. It ran but it kept turning the cooling off and then back on even when I had it on high and constant it wouldn't just stay on cooling. The TV stand is barely 2 feet off the floor so you couldn't see the TV if you were laying in bed which i know most people probably sit up to watch tv but still not a very good spot for the TV. The only reason I am giving 3 star's instead of 2 is because the bathroom was clean and I think that's important to everyone in general.