Extended Stay America Suites Cleveland Westlake

Dirty, smells, don't know what was the offered breakfast.

They need updates

Room smells pissy Roaches, not very cleaned you can tell they allow animals. Would be nice if they had good house keeping... maybe..I did like the rocks outside but that's the only thing I liked. If I can get my money back I would love they not you get what you paid for ig.. Never again I rather sleep outside. New management would be nice..

Room smelled musty when you walked in, could use better cleaning. Room was outdated too

The room had a terrible odor. The bed sheets were not clean. After our event, we ended up driving home versus staying there.

Very outdated. Did not feel safe.

The room was very dirty, I am not sure if they even cleaned it. hairs in the bed and mold in the shower

The room was very dirty,...

A lot of bed bugs 🐛. Couldn't sleep last night

Thanks

Coffee

Needs renovation. Lacks security in late hours as the main entrance was kept unlocked after midnight.

The hallways had a funky odor and even the room. Smelled like an old wet towel.

It was set up nicely The walls are too thin and I was woke up by the room next to me @ 2am

Good

old kichen but useful. totally good.

No trashcan in the room. No breakfast at all - store bought muffins and some coffee. Lighting in the bathroom was horrible - very dim.

I thought the bed was comfortable I didn’t like the fact that we were supposed to have breakfast which was the reason I chose your location. Woke up got ready went downstairs and there’s wasn’t any. Front desk stated there wasn’t any. This was false advertisement.

This is a no Frills hotel clean, and friendly staff . Convenient to the freeway , and Crocker Park ,and restaurants. Mike,and Zack at the desk they are awesome very helpful. I totally recommend, in safe area as well.

Good value for the price. Close to shopping and restaurants.