Hyatt Place Cleveland / Westlake / Crocker Park

Parking definatelty needs improvement. Parking is several stores away. Ohio i July gets tons of rainstorms. Getting from the lot to the building was a mess, completely drenched. Also, no monitoring of cars parked outside the enterance. We attempted to pull in to unload packages. Cars were double parked (apparently one was hyatt staff). As a result, my unloading was done completely in the rain. No water provided at check in.

Great room, parking was easy, breakfast was great

Our mistake in not requesting daily cleaning service - a tad unexpected even with a written notice 🙂. A great experience overall — thank you.

Great stay. Very friendly staff.

It was great

Hotel was great! Very clean. Breakfast was good. Great location with lots of dining and shopping options. Very quiet room. Not far from downtown. Overall great stay. I'd definitely stay again.

This location is awesome with some much to do around it. The pancakes were terrible, but otherwise breakfast was ok.

I don’t know all the rooms were full

The location. We could walk to everything the location was the best part. They had our room ready early so that was also very nice we didn't have to wait till 3pm. I feel it was over priced for the amenities.

Lots of dining and shopping right by the hotel.

Stay here once a year for many years, convenient location, friendly staff, clean and spacious

Clean and friendly

Great sized room for a family of 5 and a black lab.

Everything was great, the staff was courteous and quick with responding to any requests. Very clean and comfortable room. We would definitely stay here again.

Everything Nothing

It was a very nice, spacious room and very comfortable. We enjoyed our stay! Everything was great!

Great experience and stay!!!

Location was fine. N/a

Wonderful location, very clean, helpful staff, access to free parking in the garage

Had a clean, spacious room with a great location. Everything was easily walkable. I do wish there was a rear entrance to the hotel - getting to the parking garage requires walking all the way around the hotel to enter and exit. Good experience overall and I would absolutely return.