MainStay Suites Williamsburg Historic Area

Bad

Very good

Poor

Hotel was filthy. Looked old, stains on carpets, when my toilet backed up I was told they had a plunger at the front desk I could go and get . Terrible customer service. I wi

Poor

Our room had no coffee maker, it was definitely a run down room the fridge made a weird noise all night. The carpet was filthy. There was a blood stain on our comforter on the bed. And there was no hot water …

The full kitchen The dirtiness, roaches, no air , I smelled like cigarettes, dead bugs on my wall stove was small no oven bathroom wasn't clean no breakfast no swimming pool as it said online I was hoping for a full refund for my bad experience but the supervisor told me no I had to pay for that night I stayed

For the cost of the room it was OK. The king suite was large, two room but the room needed refurnishing. There were very few plugs so charging was not easy. The water was not hot just warm and the sinks and tub had no stoppers. The kitchen area had a full kitchen but housekeeping missed a large spill in the refrigerator.

The room was not clean properly, cigarette butt left by the bed, stained and questionable particles on the linen, shower curtain, improperly fotted

I loved the peace won't that loud It's could be cleaner more covers breakfast including

I loved my stay there. The bed was clean and very comfortable. Loved the size of the room. Front desk staff were very friendly and helpful. After issues with another hotel, this hotel staff was very understanding and helpful. 10 out of 10 would recommend.

There was no breakfast misleading Kitchen was wasn't fully stock

The only thing I liked was the kitchen It was smelly and dirty.Carpets were dirty. The pool is not running eventhough it was promoted.The kitchen didn’t have all the things it needed Definitely WAS NOT worth the price I paid

Bad

This property is INFESTED with roaches! I do NOT recommend anyone to stay here.

Bad

The room and kitchen were great. I like the facility so much; this is my third consecutive annual stay. The evening shift staff were great. I did not like that you only offer free coffee.

Everything

I definitely would NOT recommend this place to anyone. As soon as you walk in,the reek of marijuana is unsupportable. The room was dirty overall: stained curtains,smelled bad,the bathroom is in bad conditions. The pictures do it some grace.

Exceptional