Quality Inn & Suites York East
About Quality Inn & Suites York East
Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, balconies, and modern amenities such as free WiFi, flat-screen TVs, and work desks. Guests appreciate the bed comfort and room comfort. Dining Options The family-friendly restaurant serves Mexican cuisine with brunch and dinner. A bar offers a relaxing atmosphere for evening drinks. A continental buffet breakfast includes warm dishes, fresh pastries, and a variety of beverages. Leisure Facilities The hotel features a seasonal outdoor swimming pool with a view, an outdoor seating area, and a hairdresser/beautician. Additional amenities include a 24-hour front desk, room service, and a workout area. Prime Location Located in York, the hotel is 1.2 mi from York Art Association and 2.9 mi from Harley Davidson Motor Company. Nearby attractions include USA Weightlifting Hall of Fame and York County History Center.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
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Nothing There was a bag of heroin in the safe when we got to our rooms. The front desk person was very unprofessional and tried to blame it on us.
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Free Breakfast and unlimited coffee.
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Run down, out dated and not clean
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Comfortable bed and pillows First room offered smelled terribly like stale cigarette smoke, even though it's a non-smoking property. Not wanting to be blamed for something we don't do, I returned to the front desk to explain. Asked for another room, which was granted. Second room, while somewhat clean and comfortable and with typical "hotel smell", lacked hot water in the tub/shower. Not wanting to bother the desk clerk with another complaint, I took a cold shower and was going to mention this at checkout. Note that there was hot water at the sink; only the tub/shower was affected. Upon checkout I mentioned this to the desk clerk who proceeded to tell me the issue was that I didn't use the faucet properly. I was taken aback by this insinuation and said I certainly know the OFF, C and H settings on a shower faucet. He told me that I was turning it the wrong way and needed to go back the other way for hot water. After this second insult to my intelligence, I informed him that the faucet only turns one way and that is from the bottom - OFF - all the way up to the right for H. Doesn't take a PhD to understand how to do this! He still was not convinced after I told him that after numerous tries and a 10 minute cold shower, that there was NO HOT WATER. I then decided I wasn't going to continue with being insulted and not believed, so I completed my checkout. Not once did he apologize for my inconvenience or offer any type of courtesy. I had looked forward to visiting this property for the first time since my wife and I had our wedding reception there and stayed the night in 1992. It was a Holiday Inn back then and its opulence was remarkable. What a difference 34 years makes as it no longer has the appeal it did and is looking neglected. We will be selecting another location when visiting York again.
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Location Noises and not in good repair
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Location was VG A bit dated. Could use some serious updating but overall OK
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Superb
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Very good
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Very good
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They seem to take a lot of pride in keeping it as nice as possible
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Good
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Exceptional
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The guy in the middle of the night was helpful. However the guy for checking out seems to Asian Indian complexion was extremely rude.
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Superb
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Everything! Staff super friendly!
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The walls seem very thin so super easy to hear through. The WiFi cuts in and out a lot and some of the outlets did not work properly in the room.
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Nice continental breakfast, comfortable bed
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Staff was very helpful
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Great location to get to where I needed to go Beds were not comfortable & bathroom need redone
