Mandarin Oriental, Boston

Me había hecho una idea de un hotel más moderno y nuevo pero estuvo bien. Las habitaciones cómodas y el baño amplio.

Very warm and welcoming staff. Has become our Goto hotel for Boston.

The location is fantastic. That’s the best part. The hotel is a bit tired and can use a refresh.

Only giving four stars because the people in the room next to us had kids that were playing and screaming to the top of their lungs. And kicking the headboard which was on the same side of the wall as our headboard. The noise started at 6:00 a.m. And lasted until 10:00 a.m. We had late nights so we got very little sleep. But the staff helped as much as they could. It wasn't their fault. The occupants next door weren't telling their children how to behave properly. Gorgeous Hotel. Wonderful staff. Such a pleasure to stay there. We will be back!

Clean room & great location for Boston marathon

This goes into one of the top hotels I've ever stayed at. I seriously can't think of a single complaint. They gave us the best view of the Boston fireworks on the top floor, and took care of us every step of the way. They even had a big TV set up in the lobby for the World Cup games. The front desk people were super nice, and Ivan was our favorite server!

The staff were aware of our celebration and helped us accomplish our goals in celebrating. They were kind and thoughtful. Everything was lovely, the decor, the furniture, the space, the amenities.

To start, there were blood stains on the room carpet. Two rooms on the same floor were confirmed by staff when the booking was made, yet they were not available at check-in. Room service trays sat outside of rooms for hours without being collected. The bathroom was outdated, and the air conditioning was noisy. Overall, the property looked more like a Holiday Inn than a Mandarin Oriental. We will never come back.

Very central

Exceptional

Everything Nothing

Superb

The valet was fast and professional, the room was clean, the staff are very helpful. I would definitely stay again!

Passable

Great hotel great staff great location

This is not a blow, your socks off property by any means! Dated and just ok. You’ll get the same thing for far less expense at a Sheraton, Hilton or Hyatt. Staff waa nice. There was nothing bad but certainly nothing spectacular or memorable to rave about.

Perfect

Everything about my (business) stay was fantastic. Thank you to Ken at the front desk.

Beautiful hotel. From the moment you are greeted by the valet, bell hop, front reception you are treated like royalty. 5 stars all around!

Great as usual standard of MO