Chicago Athletic Association, a Hyatt Hotel

Elevator service is atrocious. Luckily I was on the 3rd floor so stairs were the way to go. I can’t image being on the upper floors.

This was hands down one of the best hotel stays I have had. The facility was well maintained and clean, the staff were professional, prompt, and friendly, the valet service was prompt and friendly, the beds were comfortable and even the pillows were good. The only complaint I can drum up is that the rooms didn't have bathtubs, only showers, so if you were looking for a soak you would be disappointed. That said, excellent facility that I would absolutely stay at again.

Great experience.

Pleasant

Such a beautiful hotel! Stayed here while in Chicago for a concert and had an excellent time!

I did not care about the view so this room was perfect. I really liked the Kind Bar that was offered. I also appreciated the soft linens, the cleaning service and new towels to replace the used one. Every staff person I encountered was helpful and went out of their way to make sure I was comfortable. My cleaning staff showed me how to turn on the lights and pointed me in the right direction when I was lost in the corridors. Excellent - I will recommend you. I was going to the stadium for a BTS concert and it was easy to get to. Everything exceeded my expectations.

Great location for first time visitor to Chicago.

Exceptional

Beautiful historic building, but it feels cramped between the hundreds of people out front, in the lobby, virtually everywhere you go - including the elevators, which staff use to move big carts up and down all day long. It's too bad they filled in the swimming pool, it would be a great amenity.

Noisy, lots of street noise until very late. There was also a wedding when we were there and it took over the entire hotel. I was a bit disappointed in the overall vibe. The food was good and the staff was super friendly.

However, there were a few things that could be improved. The hotel does not have a swimming pool, and the pillows were not very comfortable for sleeping. Also, the bathroom layout could have been designed better—the bathroom door often hits the toilet when opening or closing, which makes the space feel a little awkward and inconvenient. Other than these minor issues, I really enjoyed my stay and appreciated the charm, character, and history of this beautiful hotel.

Exceptional

Difficult to get into the restaurants you will need to make reservations ahead of time. Busy hotel.

Location was great, right across the bean, straight walk up to riverside walk. Lots of cool bars and restaurants Very busy with weddings so a number of bars were closed to the public

Excellent character hotel with fabulous restaurants and bars - super helpful staff - and great location.

My daughter and I truly loved every bit of the hotel. We tried to utilize all of the amenities. From the Ives, to the handroll place, to breakfast in the drawing room and the fun in the game room. We even shot some hoops on the Stagg court. If there had been a swimming pool, we definitely would’ve used it as well. I have never fully used a hotel quite like we did this one with eating in just about every spot. Had drinks at Cindy’s on the rooftop two nights in a row. I do enjoy an old hotel and know that it has a lot of character did not mind the elevator at all being a little slow. The only thing I could possibly think to improve upon would be a really good dusting of everything. The room was clean, but sometimes I felt like there was a lot of dust in some of the high reaching places in the main lobby. Our shower had fabulous pressure and all the products were great. I will definitely recommend this to anybody going to Chicago and I will stay here again. Even though I’d like to stay at different hotels every time I come into a city. Also great location right across from the park. I was able to catch a free symphony concert while we were there as well. The valet staff were super nice as was the rest of the hotel staff! I would give it five out of five stars! And the only negative again would be I did not feel it was perhaps as clean as it could’ve been in the public areas.

Super charming with interesting history. Not sterile and torched. Not great for kids below age 8 but really fun for ages 8+.

Lovely stay celebrating my son's 13th birthday! Complimentary champagne vouchers to welcome us, and a sweet little birthday treat left in the room. Will return again!

Beautiful property and location couldn’t have been better. I would definitely stay here again! Everything

Very good