Chicago Athletic Association, a Hyatt Hotel

Our room had exterior lights outside of the windows highlighting the building facade, so we had to close the curtains to sleep instead of being able to keep the curtains open and enjoy the sunrise over the lake. The lights were incredibly bright. We were put on the 6th floor, which doesn’t give much of a view of Millenium Park (the tree line in front of us is all we saw other than Cloud Gate) and certainly doesn’t put you high enough up to remove a decent amount of road noise. Every Millenium Park facing room shouldn’t carry the same price point, as they are all not all able to give the same value in selecting a room with a view. The hallway noise was unacceptable for a 4-star hotel. The hallways weren’t even busy, but every cart movement and voice could be heard from inside our room. The room size itself didn’t allow for any seating other than the bed, which also doesn’t feel like a 4-star $500+ a night hotel. The pillows were all highly stuffed and firm, making it difficult to sleep for those of us who prefer a flatter pillow. Other hotels I’ve stay of this caliber offer multiple pillow types. I can’t speak to the shower facilities; we left the hotel as soon as we got up in the morning after a restless night of sleep. For the price point, it wasn’t worth the hype.

The staff were the nicest people ever.

Everything was excellent. We’ve been going there for ten years. Never disappoints

Beautiful hotel; helpful, friendly staff; room and bathroom were immaculate.

Great staff, beautiful building Had to hike through the game room/restaurant with our suitcases to get to our room. Super awkward.

Stay

I asked for a quiet room and was put in a dank room under the ballroom. Was like being under a bowling alley with activity past 11 and before 5. The rooms are clean but feel damp. Not surprisingly the hotel is super touristy-not great for a frequent traveler.

Small, tired rooms? Not the end of the world. Soft trickle from the shower in an ancient hotel? Whatever.

Great hotel with friendly staff. The best part is having great restaurants onsite and a close walk from many landmarks.

S

Great place to stay and excellent breakfast choices

Fantastic hotel. Awesome restaurants and bars there. We went to the games room a few times during eve which was great. Close to a lot nearby with of course the Bean across the street. Fantastic large room we lucked out with.

The location was ok. The elevators were on the slow side for the number of people using them.

First time staying here in downtown Chicago. Loved the ambiance and vibe of this hotel! Not to mention, the close proximity to the downtown events we wanted to check out!!!

Awesome hotel, great location. Have stayed here before and will be staying again. Valet can be difficult to find the first time, but once you find it, it is easy to access

We could take a break from the Art Institute in our hotel room and go back in because the location was so close

The staff was so great, understanding, and accommodating. Zero complaints about the people who work there. They made the stay great, and I felt very welcomed and taken care of. I think it’s good to be aware not every room looks like what you see on the website. Our room had a very small window in the corner of the room. The room was extremely hot, and we could not control the temp bc the whole building had the heat on. Opening that one window was the saving grace. Also, not having the windows really changes the vibe/look of the room to more of a motel situation. The shower - no matter what you do- will drain water through the glass and the floor gets soaked every time. I’m not exaggerating- it’s a LOT of water. Then you have to dry it and a full sized towel is completely soaked. One of the elevators was broken. The one that works squeaks and is unsettling. All guests I encountered were annoyed with the elevator (things break. It happens. But still).

Spirit of the former athletic men’s club Wooden decorations and increadible lift A bit busy on the entrance to the hotel as also serves for other purposes Need some time to understand logistics ( reception on the 1st floor, lifts location)

Truly lovely experience. Rooms are very nice. Staff so friendly.

I hope to return! Clean, quiet rooms, great vibe and decor, excellent amenities, customer service, and food. I had a number of special requests and was repeatedly met with over-the-top fantastic service. Plus, what a great location!