The Chicago Hotel Collection Millennium Park
About The Chicago Hotel Collection Millennium Park
Comfortable Accommodations The Chicago Hotel Collection Millennium Park in Chicago offers family rooms with free WiFi, ensuring a pleasant stay. Dining and Leisure Guests can enjoy a restaurant and bar, perfect for relaxing and dining. Convenient Facilities The hotel features a elevator, coffee shop, room service, and full-day security, catering to all needs. Prime Location Located in the city center, the hotel is a short walk from Millennium Station (4 minutes), Millennium Park (984 feet), and The Bean (3 minutes). Nearby attractions include the Chicago Symphony Orchestra (1640 feet) and the Art Institute of Chicago (6-minute walk). Midway International Airport is 11 mi away.
Amenities
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
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Poor
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Good
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Disappointing
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Very poor
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Nothing. This was the worst stay ever. And it’s due to the check in. There is nobody there to check you in. A couple of iPad kiosks that don’t work. Then you have to call for help and it’s 1 person that is not very helpful and multiple people had the same problem. Took me almost an hour to check in. Check in and the lack of actual staff to help.
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Exceptional
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The view from the window and the location is the only good thing about this hotel I tried to check in for an hour! They don't have live front desk staff. Only terminals for registration which do not work. The phone number for support is constantly not answered, and the message had to wait for 10+ minutes. TV does not work, interior decoration is very old, the price for such a hotel is too high
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good location check in process is horrible , nobody on site to help. you check in at a kiosk and even though i made a reservation on booking, my reservation was not showing on the kiosk and ended up having to call the help desk and they hung up on me twice. whole process took 45 minutes to get me in my room and you also have to keep your baggage that whole time
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Everything nothing was great l wish l could get my money back
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everything nothing
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Good
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it’s close to the tourist spots bad customer service
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Very good
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it was a nice location n/a
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Good
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Pleasant
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Horrible customer service and check in procedures. Resort fee with no resort amenities. Don’t respond to texts or never answer your call (these are the only ways they allow guests to communicate as there are no on site support). They had a cable guy show up during the last hour before check out making it awkward to get out of the room and change. If I could give this a negative star or two I would.
Frequently asked questions about The Chicago Hotel Collection Millennium Park
Does The Chicago Hotel Collection Millennium Park have free Wi-Fi?
Does The Chicago Hotel Collection Millennium Park offer parking?
Does The Chicago Hotel Collection Millennium Park have meeting spaces, conference centers, or conference rooms?
Does The Chicago Hotel Collection Millennium Park have a fitness center?
Where is The Chicago Hotel Collection Millennium Park located, and how walkable is the area?
What's nearby
- Art Institute of Chicago 0.3 mi
- Aon Center 0.3 mi
- Trump International Hotel and Tower 0.4 mi
- Willis Tower 0.6 mi
- Chicago Merchandise Mart 0.6 mi
- Haymarket affair 1.0 mi
- 875 North Michigan Avenue 1.1 mi
