FOUND Hotels, Chicago, Series by Marriott

Gym access for free down the street was a really great perk. Coffee in lobby was decent, better than regular hotel lobby coffee!

No comment

Location was great. A lot of restaurant options and close to sites/transportation. Room decor was simple and pleasant. Tavern next door was very loud in the evenings. I was disappointed that our room was only cleaned once in the five nights we were there.

The location was close to at the time and the price I got . The bar inside even tho I want there for bathroom.

Great hotel and staff was amazing! Noise on a Saturday night on the second story at street level almost was unbearable(outdoor noise being people and loud cars)

Location was the only true bright spot of this location Older property, extremely small, the hotel charged me a second time with a preauthorization that held my money up, after booking.com had already charged my card.

Great staff really good location, room was very small

Staff were friendly Currently suffering from PDST from our stay - wow - the street noise was insane - horrifying - you swore any minute there would be an explosion of an accident right through your window - and it was ALL NIGHT LONG - 7pm - 6:30 am - racing engines - backfiring - mufflers - tire screeching you name it - you couldn’t think/ sleep/ talk …. Awful - the AC unit had a distant alarm noise that was non stop as well the only way you could stop the noise inside the room was to turn off the ac and it was 90plus degrees so that couldn’t happen - we immediately left to go on holiday in Montreal and we are still having the shakes over the experience at FOUND - and it’s too bad bc the staff were lovely but NEVER EVER AGAIN - ?

Staff were friendly Currently suffering from PDST from our stay - wow - the street noise was insane - horrifying - you swore any minute there would be an explosion of an accident right through your window - and it was ALL NIGHT LONG - 7pm - 6:30 am - racing engines - backfiring - mufflers - tire screeching you name it - you couldn’t think/ sleep/ talk …. Awful - the AC unit had a distant alarm noise that was non stop as well the only way you could stop the noise inside the room was to turn off the ac and it was 90plus degrees so that couldn’t happen - we immediately left to go on holiday in Montreal and we are still having the shakes over the experience at FOUND - and it’s too bad bc the staff were lovely but NEVER EVER AGAIN -

Great staff and service. Only critics is the rooms are exceptional small the price being charged.

Friendly staff, clean room, location and decent in room coffee. I had a choice at booking to choose a city view room or building view and choice to pay a little extra for the city view but did not get it. All I could see was another building. Disappointing. Room was extremely moist, like a sauna but not hot. Music from the club downstairs was annoying. Don't think I saw anything online about there being a loud club on the first floor. Just wasn't a great experience.

Great location! The hotel is steps away from a Target, coffee shops and lively restaurants. The subway train is 6 minutes down the road. The rooms are what you would expect for a city hotel, just enough space.

The rooms looked bigger on the pictures on the website. Me and my wife room was definitely too small. Not enough room to move around or unpack. The bed and pillows were comfortable. The room was clean. Wifi service was terrible. No microwave, refrigerator or iron in the room. The location was great.

First and foremost the staff was absolutely SPECTACULAR. So friendly and knowledgable and accommodating. The property itself is perfectly fine, just a bit lack luster for the price. I booked a "Superior Queen" room and was given a tiny room with a full size bed. The AC was very cold! Great location! And, once again, amazing staff!

Exceptional

Passable

Exceptional

Skip this hotel. Their deadlocks do not work on ANY hotel doors and the staff is aware and still checking people in. They apologized and told me to use the latch. So unsafe. I got a full refund and booked elsewhere.

Clean, Clean, Clean Room= small, small, small

Location and confortable bed How small the room was and how they did not replace our towels or came in our room throughout our entire stay from the 1st of July to the 5th.